JustShopOk Reviews

Name: JustShopOk
Address: La Route de La Marette,St Ouen’s Bay,St Peter,Channel Islands, Jersey
Rating: 2.38

2.4 Rating 48 Reviews

35 %

of reviewers recommend JustShopOk

Company Reviews

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Metrics

2.4

Based on 48 reviews


Customer Service
Communication Channels	Email

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Phone:

01534483252

Email:

customerservices@justshopok.com

Location:

La Route de La Marette,St Ouen’s Bay,St Peter,Channel Islands
Jersey
JE3 7FQ.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3rd og may I ordered a pair of shoes. Same day I asked for a cancellation of the order, as I byr accident had orderes 2 times, and therefore asked for cancellation of one of my orders. 4th. of may they wrote an accept of cancellation of the specific order. NEVER THE LESS THEY WITHDREW PAYMENT FOR THE CANCELLED ORDER 10TH OF MAY. Now 2nd of august and after severel promisses my money is still not refunded.”

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Posted 7 years ago

“I ORDERED ONE PING FAIRWAY WOOD AND THEY CHARGED 140£ ON MY CREDIT CARD IMMEDIATELY. I WAS NOT TOLD THE ITEM WASN'T IN STOCK AND EVERY TIME I WROTE TO THEM THEY ALWAYS ANSWERED THAT THE CLUB WAS EXPECTED THE FOLLOWING WEEK. I ALSO ASKED TO CANCEL MY ORDER AND GIVE ME MY MONEY BACK,BUT AFTER MORE THAN TWO MONTHS I HAVE NOT BEEN REFUNDED YET AND NOT RECEIVED ANY ITEM.GIVEN THAT THEY ACTUALLY EXIST, WHICH SOMETIMES I DOUBT, THEY HAVE NOT REALLY BEEN FAIR!”

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Posted 7 years ago

“Worse site ever. Basically they took my money and never shipped anything (I ordered a Ping golf club). They don't answer to emails, no refund, nothing. This is a scam site. Never buy anything here.”

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Posted 7 years ago

“No answer to email, just you will receive shortly. Don't suppose I'll get any refund either”

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Posted 8 years ago

“We bought 2 junior bags and 1 lady bags to deliver in Geneve. Steve said no tax for CH so we purchased. One junior bag was a bit faulty, he replied he will change it but he never did. For the tax he said to send papers. In actual fact we got a tax invoice from DHL we paid, about 75 CHF. So we sent the papers but he did not replied. Months later we called he he was like "who are you?" ending with "send papers, we receive many emails....". We did again but again he ignored us. He had stated no tax to CHF but he was wrong, he never refunded and never changed the faulty bag. I discourage anybody to purchase from him. My worst ever experience of online shopping. VERY UNPROFESSIONAL”

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Posted 8 years ago

“I ordered a pair of golf shoes on the 12th October 2015 and paid in full, only to be told four days later that they were no longer in stock. I have chased and chased for my refund, and still waiting. By the look of the comments already on here, it would be awhile longer. This is not good business practice, especially when there are already numerous negative feedbacks posted on here. I can safely say, I will not be using them again. I will be posting on facebook, my experience with them too. The message needs to be out there about them in order to make others aware of these issues.”

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Posted 8 years ago

“Waiting for more than 2 WK's for a golf bag. Sent several reminders they still cannot give concrete date. My advice - do NOT shop there. For sure 1st and last time for me.”

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Posted 8 years ago

“I ordered shoes, they took the money only after sent an email that theses shoes are not available. I asked the refund and more than two weeks later I´m still waiting for the money.”

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Posted 8 years ago

“I ordered a golf club from Just Shop OK, then having already taken full payment from my account, they informed me that the club was not in stock; despite their web page advertising it as being so. I duly asked for a full refund and two weeks later I am still waiting; despite numerous emails and a phone call asking for the refund to be issued. No apology for their mistake has been made and they have treated me with rudeness and disrespect. Just terrible business practice!”

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Posted 8 years ago

“I'am still waiting for the refund for my grips that you couldn't deliver. I'ts now a month since I get the message. I now understand that you are trying to steal the Money from me when I read other customers complaints. Mats Larlind”

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Posted 8 years ago

JustShopOk is rated 2.4 based on 48 reviews