KershKicks Reviews

Name: KershKicks
Address: 36-40 Edge St, 36-40 Edge St, Manchester
Rating: 4.63

4.6 Rating 1,290 Reviews

91 %

of reviewers recommend KershKicks

4.6

Based on 1,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

jamesk267@me.com

Location:

36-40 Edge St,
36-40 Edge St
Manchester
M4 1HN

Write Your review

Tell us how KershKicks made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

KershKicks 5 star review on 14th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely fast, efficient, excellent quality of goods and delivery”

Helpful Report

Posted 3 years ago

“It was good and when made contact the replies were fast”

Helpful Report

Posted 3 years ago

“I have been emailing and messaging and no contact number to get my refund as I ordered and revived the wrong size in trainers. So needing to return them. I have been waiting and needing the refund asap as need the money back to get the trainers in the right size for my son. It’s quite shocking that can’t get in contact with anyone and get refund. The good part about the service is that they were delivered very quickly.. but can’t get a refund tnat quick. No returns label in the box which is really bad”

Helpful Report

Posted 3 years ago

Hi Laura Thanks for sharing your feedback we are sorry your experience did not match your expectations. We work hard to ensure customer queries are replied to in a timely manner which is usually within 24 hours but we aim for sooner. On this occasion I know we were late coming back to you and we hold our hands up. Please rest assured we take your review seriously and will investigate what went wrong in this instance. Please reach out if we can be of any further help

Posted 3 years ago

“Was overall good and simple but what was poor was the lack of customer support when an issue can about. Only available by email which ghosted me several times. I had to write an extremely negative Google review to grab the attention of customer support. Other than that good price and what was expected.”

Helpful Report

Posted 3 years ago

Thanks for sharing your feedback we are sorry your experience did not match your expectations. We work hard to ensure customer queries are replied to in a timely manner which is usually within 24 hours but we aim for sooner . Please rest assured we take your review seriously and will investigate what went wrong in this instance. Please reach out if we can be of any further help

Posted 3 years ago

“Great service from ordering to getting a quick delivery thanks”

Helpful Report

Posted 3 years ago

“Excellent selection of shoes and great service”

Helpful Report

Posted 3 years ago

“Any good Reviews on here must be fake. As I purchased some shoes. I haven't received them, I've contacted them through email and their Instagram account and no response. It's a scam! Don't buy from this company.”

Helpful Report

Posted 3 years ago

“I ordered two items and my item, worth 400 GBP, was missing. After emailing several times about this they ignored me and did not give me my shoes or money back. This is super frustrating and would not recommend buying online from them. I have emailed over 5 times and they have viewed them and chosen to not respond. And there is no way for me to track my order either.”

Helpful Report

Posted 3 years ago

“Great wee shop in Ingram Street Glasgow. Found the trainers we had been searching for at the cheapest price that we've seen them, the customer service was excellent and even gave us a discount!!!”

Helpful Report

Posted 3 years ago

“Weeks since i placed my order, no tracking link, no response to my emails, nothing. Will charge back soon.”

Helpful Report

Posted 3 years ago

Hi We are sorry to hear that you have experienced problems with your oder It is highly unlikely this would happened unless there is a legitimate reason. We are happy to look into this for you, please send your order number to james@kershkicks.co.uk, so we can help

Posted 3 years ago

“Fast delivery and great service”

Helpful Report

Posted 4 years ago

“Brilliant, quick reliable service more than happy to use again”

Helpful Report

Posted 4 years ago

“Excellent, came in 1 day although postage said 3-7! Daughter is very happy!”

Helpful Report

Posted 4 years ago

“I placed my order more than a week ago and have still had no notification regarding delivery however I have received an email to review the item! I contacted Kershkicks via Instagram but have still not had a reply..”

Helpful Report

Posted 4 years ago

“I absolutely love my shoes! The service was very good and I would definitely order from kershkicks again.”

Helpful Report

Posted 4 years ago

“Fab service”

Helpful Report

Posted 4 years ago

“They are beautiful! Delivery was exceptionally quick. All in all, great service. My Niece will love her very special Christmas present! Thank you.”

Helpful Report

Posted 4 years ago

“Firstly the trainers are beautiful as expected... however given the price really disappointed the box is damaged, which is important given they r a present..... I messaged via onstage however no response 😕”

Helpful Report

Posted 4 years ago

“Bought from Kershkicks now 3 times. Had to exchange for different shoe sizes, hoodie to big. Exchanged at the shop in Manchester. Great customer service there top lads 👍”

KershKicks 5 star review on 12th December 2021

Helpful Report

Posted 4 years ago

KershKicks is rated 4.6 based on 1,290 reviews