Becca,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Bye bye sugar, hello Keto Pint!
“Purchased Keto ice cream bars, but they were not great. I honestly have to say that after the chocolate covering the vanilla was tasteless. I bought Keto Pint bars at Costco and OMG, I'M IN LOVE! they are full of flavor. They are amazing.”
“I just wanted to let you know how much we love keto bars. Since I started my keto journey two years ago, my husband and I have had one for dessert every night. Which has led me to tell you that we have recycled EVERY stick to my grand-daughter. She has made frames, boxes, birdhouses-over 600 hundred sticks worth of fun. I guess you could say she used Pinterest a lot.😂 We buy four boxes at a time at Costco. Thanks for keeping me on track. ❤️🍦”
Thank you for such a wonderful review, Laura. Words like this are why we make our products. We’re going to share this with the rest of the team to put a smile on everyone’s face.
“Keto Pint is a great company that really caters to people on keto and gives just the right amount of satisfaction with the best product. The design is simple and clean like how a person on keto!”
Thank you so much for your kind words, Tom! We work hard to help customers stick to their healthy lifestyles with clean ingredients and branding. Seeing reviews and pictures like this brighten our days!
Leashanette,
Thank you so much for the kind words. We share all of our reviews company wide, and your wonderful words are going put a smile on everyone's face.
We really appreciate the support.
“I don't usually write reviews but I really want to support this company. Keto pint has the best tasting keto ice cream I have found. Ordering online has been so easy. I haven't had a single issue from placing orders to delivery of the ice cream in perfect condition right to my doorstep. I feel like I'm cheating on my low carb diet every time I have this ice cream it's that good. I will be a customer for life!”
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Bye bye sugar, hello Keto Pint!
“My favorite is Chocolate with chunks inside. I'd love to try a similar vanilla with chocolate chips flavor without any mint. The texture of your ice cream is also better than others like Halo Top.”
“I bought a bunch and I didn’t like them. They tasted really weird. They cost so much and now I have a freezer full of them that no one will eat. My son tried them too and didn’t like them either. The shipping was great and they came still cold but other than that I’m super disappointed.”
“Love this brand!
I was so disappointed when my order arrived melted. Keto pint worked with me to fix the situation and replaced my order! Thank you for making delicious keto ice cream and thank you for caring for your customers. I would give more stars if possible and am a customer for life.”
Jennifer,
We're so sorry to hear this, and we want to make this right. We sent you an email on Monday (it might be in Spam!) to offer a full refund, and are resending this confirmation shortly.
You hit the nail on the head - shipping frozen foods is a challenge, especially for a small company like ours. In this case, we're at the mercy of our shipping partners, and it appears there was a delay in your shipment on their end. Nonetheless, we want to promise a perfect experience for you, every time.
Please accept our apology, and we look forward to ensuring you're properly refunded.
“Great taste, ingenious shipping package- never have to worry your ice cream will arrive too soft. My only tiny, tiny frustration is that the cartons come so cold and stay that in the freezer that I have to use microwave to thaw a little- I never get it right.
Do you have any hints on how to get the right scoopable temperature when I have an ice cream craving and want to satisfy it now?”
Hi Nan,
Thanks for the kind words - we really appreciate it. Our ice cream is extra hard because of no added sugar! To get around this, our secret is to microwave our pints 15 seconds before enjoying. This helps soften them right up!
We're happy you have a fantastic experience with us! Thanks for choosing Keto Pint off the shelf, we're thankful for amazing customers like you and your little.
“Love the salted carmel the best. Chocolate could have more of a Chocolate flavor and I couldn't taste the strawberry in the strawberry one. Still have to try the Mint Chocolate chip.”
Patricia,
Thank you for the kind words. We really appreciate the review. Mint Chocolate Chip is one of our favorites; we can't wait to hear what you think!
“I want to start out by saying I wish I did not have to give this a 2 star review. The product is awesome. Tastes great. Now the problem.... I paid $60 for a six pack of ice cream bars which would have been fine if it did not come with 4 bars per box!!! That is $2.50 per bar. I had previously been buying these at costco which has 12 in a box which is under $1 per bar. Very disappointed. I feel like I was misled. Guess I will go back to costco.”
Kevin,
We're so sorry for the confusion. After re-reading our website, we realize our error in wording. Because of our mistake, we're refunding your purchase. Please accept our apology on this one.
We're continually working to improve our shipping logistics. As we're sure you can imagine, shipping frozen goods - especially for a smaller company without the scale of the bigger brands in our category - is difficult, both operationally and financially. This is not an excuse on our end, and we pledge to continue to look for ways to make the shipping process more efficient and cost-effective.
Thanks for the feedback, and for enjoying our products.
“While we enjoy the taste of your product, $2.50 per bar is a little high. We will not order online anymore. We will, however, continue to purchase your product from Costco. The price per bar is a much better deal. Even though, I personally will miss the choice in flavors. Thank you for a great product.”
Patrick,
Thank you for the feedback. We're truly sorry for the high costs, and that we let you down. We are refunding your order; no one likes to feel like they paid too much for ice cream!
As a smaller company (without the scale of the bigger brands), our shipping and logistics costs tend to be significant. We are striving for more effective ways to ship ice cream products.
Thanks for the feedback, and for enjoying our products!
“I love the peanut butter and the chocolate Keto ice cream bars. They have only 2 carbs and 180 calories. The size provides good discipline to keep the calories down (as well as carbs). I have binged on the pints that other keto companies offer.”
“Keto pint is so delicious! My dad recently encountered some health issues that required him to cut out sugar and carbs. He was so sad because he loves to treat himself to an evening ice snack and he thought he would never be able to eat it again but then we found keto pint and it was amazing!! I was nervous to order something frozen but it came super fast, was still frozen, and very tasty!! Thanks for giving my dad the chance to have his favorite snack again!”
Thank you so much for the kind review! This is EXACTLY how our company started. Our founder's (two brothers) dad had health issues that required the same. Switching to a no-sugar diet saved his life!
We couldn't find any delicious no sugar-added ice cream products, so we decided to make our own. :)
Wishing your father a deliciously healthy path forward!