Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.80

4.8 Rating 1,059 Reviews

96 %

of reviewers recommend Kotomi

4.8

Based on 1,059 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The delivery was quick and it came packaged perfectly. The product itself was beautiful and great quality, would definitely recommend to friends!!”

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Posted 1 year ago

“Beautiful, true to advertising, size is true, the quality shows and the packaging was great.”

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Posted 1 year ago

“Item paid for express post. Sender did not send. Poor customer service when complaint made.”

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Posted 1 year ago

Thank you for your honest feedback about Kotomi. We are sorry to hear that we did not fulfil your expectations in terms of the item you purchased and the express post delivery. We understand how inconvenient and frustrating this experience has been for you. As per our conversational via email, we deemed your original package lost. In which case, we sent out a replacement with express postage and refunded your original shipping cost. Please do not hesitate to let us know your preferred solution. We hope to provide the best service experience to all our customers. Thank you once again for taking the time to review us.

Posted 1 year ago

“love love LOVE my set from here!! customer service was super helpful as well!!”

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Posted 1 year ago

“Amazing quality and the most flattering fit. My first purchase from Kotomi, I'm super impressed and we definitely buy from here again.”

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Posted 1 year ago

“I purchased the Rochelle bathers and they are amazing. The bottoms are cheeky but not too cheeky and the top is flattering and comfortable. The material also feels great.”

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Posted 1 year ago

“Beautiful fit and style. The colours are outstanding, even better than the photos. I feel fantastic every time I wear these bikinis.”

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Posted 1 year ago

“Great swimwear! Sizing is abit small for the bikini top. I usually wear a 10-12 and got a medium but the coverage of the top is abit small so probably could have got a large. Other than that the swimmers are comfy and look great.”

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Posted 1 year ago

“Very comfortable bathers, was a bit worried with the bikini tops as I am quite small in the chest area but their the most flattering bathers I've worn for a small chest. Overall very pleased with my purchase.”

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Posted 1 year ago

“Love the quality. So cute yet will last so long and can have fun in it safely!”

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Posted 1 year ago

“Best swimwear pieces I’ve ever purchased, feel so comfortable wearing them. Love the quality and the designs on all the pieces”

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Posted 1 year ago

“Such amazing quality swimwear!! I got mine on a great sale too, but would definitely pay full price again!! So worth it!!”

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Posted 1 year ago

“Love the new bikini! Great fit and quality”

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Posted 1 year ago

“Gorgeous material and print - very good quality”

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Posted 1 year ago

“Love the quality and prints. Would recommend Kotomi enough. Love your work!”

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Posted 1 year ago

“best bikini in the world! love it so much~”

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Posted 1 year ago

“Great quality - the fabric is so soft and comfy - also fits true to size and arrived so fast!”

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Posted 1 year ago

“Beautiful prints and super flattering I love it”

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Posted 1 year ago

“Great fit, true to size, order came very quickly, very happy with them :)”

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Posted 1 year ago

“Great quality”

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Posted 1 year ago

Kotomi is rated 4.8 based on 1,059 reviews