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Kotomi Reviews

4.8 Rating 1,602 Reviews
97 %
of reviewers recommend Kotomi
Company Reviews Product Reviews
2,521
 Questions Metrics Info
4.8
Based on 1,602 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email
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Charlotte
Unverified Reviewer
“very quick and personalised responses to questions”
Helpful Report
Posted 6 years ago
Nafsica
Unverified Reviewer
“I am a returning customer and a very satisfied one. However, I was motivate to proceed to this purchase as kotomi announced that they would donate all proceeds to the organizations that are treating the victims of this terrible tragedy in Australia. Thank you and Keep up the good work.”
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Posted 6 years ago
Lizzy
Unverified Reviewer
“The bather top I received is absolutely beautiful and it fits really well! Great quality :)”
Helpful Report
Posted 6 years ago
Colby B
Unverified Reviewer
“Best bikini I’ve ever bought! These are my second pair!”
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Posted 5 years ago
Lexi C
Unverified Reviewer
“A beautiful bikini that supports and fits perfectly”
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Posted 6 years ago
Giselle F
Unverified Reviewer
“I am in LOVE with the swimsuit I bought. The delivery process was super easy and dependable. I'm living in South Korea at the moment so I was a little nervous about shipping and all but my swimsuit arrived safely and in great condition. The packaging is so cute and thoughtful, I really loved the Kotomi bag they placed my swimsuit in. The sizing fits true to size so it perfectly fits the way I thought it would :)”
Helpful Report
Posted 5 years ago
Maisy M
Unverified Reviewer
“Kotomi is so great!! Comfortable swimmers and supportive. It’s easiest to contact them through their “chat” section on their website rather than emailing. I find I get a reply within seconds this way. They are so helpful when I accidentally stuffed up my order and gave a a solution to fix it before the weekend. Amazing brand amazing swimmers amazing customer service. Love ?”
Helpful Report
Posted 6 years ago
April
Unverified Reviewer
“I have been looking for a high quality, in-style bathing suit and Kotomi delivered! The entire process was seamless, and I received my suit promptly. Alongside, a small Vegemite sample in true Australian style! You can feel the quality of the material, closures, and sewing. In addition, the company delivers in an environmentally friendly bag which is very important to me.”
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Posted 5 years ago
Allanah
Unverified Reviewer
“In love with my new kini, it’s so flattering ?”
Helpful Report
Posted 4 years ago
VM
Unverified Reviewer
“Love it! Amazing quality, material and true to size. One item wasn’t included in the initial package that arrived and when I contacted customer service they responded immediately and I got the final piece only a few days later. Would definitely purchase from them again!”
Helpful Report
Posted 6 years ago
Maria N
Unverified Reviewer
“Had the best costumer experience ever! As soon as I purchased my bikini they emailed me about a color discrepancy and offered me various options of what I could do. I had questions about the sizing and although I already made the purchase they helped me anyways to find the perfect fit for me because they still hadn't sent the bikini. They were very nice and attentive. My bikini came in a week, and in the package I found a Tim Tam, such a nice gesture! Regarding the pieces, the fabric is very soft and they are super flattering! I love them! I am size 32DD and size 6 in bottoms, I ordered size L for both and they fit me perfectly. Honestly,I will be buying from now on only form Kotomi, their swimwear is so worth it! I am in love with the brand.”
Helpful Report
Posted 6 years ago
Bailey
Unverified Reviewer
“Amazing quality and fits perfectly to the size chart!”
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Posted 5 years ago
Anonymous
Unverified Reviewer
“I love the body positivity of your pictures. Showing a range of body sizes really helped make my decision of what cuts would look good on my size 12 body!”
Helpful Report
Posted 6 years ago
Mathilde
Unverified Reviewer
“Super nice quality and the customer services are really nice and helpful. Would definitely buy again.”
Helpful Report
Posted 6 years ago
Abby
Unverified Reviewer
“Not only was the swimsuit amazing quality it shipped all the way to Canada in four days! and it came with a tim tam definitely a great little surprise!”
Helpful Report
Posted 6 years ago
Casey
Unverified Reviewer
“These bathers are such good quality and I am so obsessed with how they look super flattering and true to size, but if you have bigger boobs like myself best to upsize to be safe, by far my favourite swim wear!!”
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Posted 5 years ago
Grace H
Unverified Reviewer
“Love everything. The bathers sit nicely on my body and are great quality! Shipping was also nice and fast :)”
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Posted 5 years ago
JDS
Unverified Reviewer
“I really love kotomi swim. I will keep purchasing. They also offer great sales. I have purchased twice and have 3 suits. They hold up well. Don’t stretch out. I have the peach Dixie set in small. I get so many compliments on that one. It’s very versatile and good thicker material. I also have the red ribbed evonne set in small. I bought it for Canada day and it was a hit. Also got many compliments. And newest (yet to arrive) is the Amy set in mango. Got a small bottom and medium top by the size chart and model sizes. Thanks for posting what size the model wears. It really helps honestly. Great job kotomi. For purchase reference. I am 5’1”, range from 115-120lbs. I’m a 32/34C. Average/ slightly authentic build. Hold my weight in my waist mainly. I am really happy with all of my suits and the brand I’m general. Note: The red did bleed a bit when washed/ rinsed before use so follow their directions. I wash all by hand with cold water, mild detergent, and hang to dry. Can’t wait for mango to arrive. These suits are definitely HOT and I gravitate towards them in my swim drawer. I have a lot of high end swim wear and kotomi is a winner in my book and probably my favourite brand out of what I own currently. They also have great customer service, which can be VERY hit or miss with current swim brands out there. (Also own 437 swim, lahana, and Frankii swim)”
Helpful Report
Posted 6 years ago
Alexa
Unverified Reviewer
“I absolutely love my Jasmine bikini! The quality of the suit is amazing and so flattering. Kotomi also has wonderful customer service and are very helpful in sizing and meeting all your needs. Definitely recommend!”
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Posted 5 years ago
Elsie H
Unverified Reviewer
“Very high quality swimwear, super quick delivery, absolutely love them”
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Posted 5 years ago
Kotomi is rated 4.8 based on 1,602 reviews
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