Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.80

4.8 Rating 1,049 Reviews

96 %

of reviewers recommend Kotomi

4.8

Based on 1,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Kotomi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

199

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great Quality and Great Prices The swimsuit I bought is rlly great quality, super soft and looks exactly like the picture on the website. Additionally, the delivery was extremely fast for it having been shipped to the US. The prices were really good. With shipping my total came to 123 Australian dollars which are about 85 ish American dollars (maybe just a little more) which is an extremely fair price, as most swimsuits from American brands can cost up to 170 dollars excluding shipping. I gave it four stars instead of five just because the sizing is a little confusing on the website. I would’ve fit a medium (for bottom) based on my measurements but for the specific drawstring bottom I was buying was a little too small in the front, even if I purchased a large. However, I love the company and its swimsuits and will definitely will be buying more!”

Helpful Report

Posted 4 years ago

“Got a size small in the Jasmine leopard bottoms and a medium in the Tamson leopard top. The bottoms fit amazing, perfect fit, but the top is a little small on the girls for coverage. I used the size guide and other reviews as recommendations for what sizes to use but should have grabbed a large in the top.”

Helpful Report

Posted 4 years ago

“loveeee the fit of this and i would say its true to size. I'm 5' 4" 115 lbs and got an extra small Love the cheeky cut and how it sits low in front but higher on the hips the only reason for 4 stars is I think the pictures could show a little more detail in terms of how the swim suit is ribbed fabric.”

Helpful Report

Posted 4 years ago

“I love the swimsuit i got! The styles are so cute and I will definitely be purchasing again! Mine was true to size as well”

Helpful Report

Posted 4 years ago

“Good price, shipping was very fast”

Helpful Report

Posted 4 years ago

“Edit: They shipped me a new colour as soon as I let them know of their mistake, free of charge. I was very impressed with their customer service. The shipping was very quick; however, I received the wrong colour of the top. I emailed the company and I got confirmation that a new top would be sent to me, but I have not received a tracking number or any follow-up emails. I will definitely be changing my rating once I get the right top, but for now, I am a little disappointed.”

Helpful Report

Posted 4 years ago

“Loved the bathers they fit so well and look nice on!! The coating of the bathers though has a very strong smell, I’m hoping it will go away over time? because I’ve already washed them”

Helpful Report

Posted 5 years ago

Kotomi is rated 4.8 based on 1,049 reviews