Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.81

4.8 Rating 1,210 Reviews

96 %

of reviewers recommend Kotomi

4.8

Based on 1,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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Kotomi 5 star review on 5th November 2025

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have been looking for a high quality, in-style bathing suit and Kotomi delivered! The entire process was seamless, and I received my suit promptly. Alongside, a small Vegemite sample in true Australian style! You can feel the quality of the material, closures, and sewing. In addition, the company delivers in an environmentally friendly bag which is very important to me.”

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Posted 4 years ago

“I absolutely adore your bikinis, they are all so cute and stylish. My only complaint is that i ordered this bikini a month ago and the tracking says it’s still in Australia:(”

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Posted 4 years ago

“Return policy is store credit only which would be fine except this company does not offer any type of free returns or exchange policy. It would have costed me more than what I paid for the product to ship it back in order to get a different size or product. Very inconvenient.”

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Posted 4 years ago

“Great quality and very sexy! The only difficulty is ordering the right size, the tops seem to run small. But after ordering a couple bikinis I’m getting to know which size works best for my body type. Highly recommend!”

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Posted 4 years ago

“Fast delivery . Best bikini I’ve owned yet - in love!!”

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Posted 4 years ago

“Beautiful and high quality bikini. Great communication and delivery tracking. Keep up the great work Kotomi!!”

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Posted 4 years ago

“I absolutely love my Jasmine bikini! The quality of the suit is amazing and so flattering. Kotomi also has wonderful customer service and are very helpful in sizing and meeting all your needs. Definitely recommend!”

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Posted 4 years ago

“Great product! Thank you”

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Posted 4 years ago

“The packaging was so cute and the fabric/fit was amazing! I’ve order from a lot of expensive bikini brands and been disappointed in the quality and fit but kotomi is going to be my new go to! The order was also sent to me in Canada so fast which was nice”

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Posted 4 years ago

“Very high quality swimwear, super quick delivery, absolutely love them”

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Posted 4 years ago

“I really loved the bikini I ordered! It came beautifully packaged and with its own dust bag. I would definitely repurchase!”

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Posted 4 years ago

“Love everything. The bathers sit nicely on my body and are great quality! Shipping was also nice and fast :)”

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Posted 4 years ago

“Best bikinis ever!”

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Posted 4 years ago

“Love love love kotomi bikinis. I buy one every year and they are a great fit and have amazing customer service.”

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Posted 4 years ago

“I love them. I wish I bought more but I will certainly be buying more from them in the future.”

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Posted 4 years ago

“Great product! The bottoms do not really fit as pictured (more coverage) on the model but overall very happy and love buying from small businesses!”

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Posted 4 years ago

“I looooove Kotomi. The fabric is amazing and so are the designs! Plus Angie and Liv are very sweet, they sent me a handwritten note thanking me for my purchase, along with a Tim Tam (delicious) and a Vegemite (not so delicious) ?. It also arrived very quickly!”

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Posted 5 years ago

“Fast delivery, received within 2 days. Absolutely love my new Jasmine top in leopard. Fits perfectly and looking so good.”

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Posted 5 years ago

“Best bikini I’ve ever bought! These are my second pair!”

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Posted 5 years ago

“So inlove with my two sets i just don't like how you can't unclip the bra. But that's the only silly thing everything else perfect.”

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Posted 5 years ago

Kotomi is rated 4.8 based on 1,210 reviews