Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.81

4.8 Rating 1,276 Reviews

97 %

of reviewers recommend Kotomi

4.8

Based on 1,276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Kotomi 5 star review on 24th December 2025

217

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My experience with Kotomi has been incredible! Their website is easy to use and features a variety of photos, showing every angle of each piece. The details on their website makes shopping online super user friendly. They had featured a few promotions when I made my sale — those perks really added to the entire experience. Shipping to Canada was pretty fast (basically a week and a half which includes the time it took to go through customs) and the quality of packaging that I received was impeccable. All of the interactions I had with the team at Kotomi were professional and kind. I received the Ariah one piece, Dixie Tulip set as well as the matching short. They were wrapped in individually packaged bags that are reusable and also came in the cutest dust bag. Each item is true to size and is such high quality. The metal cord ends on the bikini set have a real weight to them and all of the stitching is super strong — I was really speechless when I received my pieces. I have a few vacations planned for this summer and cannot wait to wear all of my new items. I’m already looking forward to purchasing from them again!”

Helpful Report

Posted 2 years ago

“My new favorite swimwear! I LOVE how the bottoms provide the perfect amount of coverage. I’ve breastfed two kids and was worried about looking meh but the material is such good quality I feel supported and amazing! Everything is such a flattering cut.”

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Posted 2 years ago

“Love this suit! Very flattering and cute print.”

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Posted 2 years ago

“The quality of the products I purchased from Kotomi superseded my expectations, and the helpfulness and generosity of the brand is very evident and greatly appreciated.”

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Posted 2 years ago

“Quality is quite good but pricing is a little high. Good variety of styles. Padding sits a little funny in the bikini tops but can work around it. Overall, nice bathers.”

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Posted 2 years ago

“Love the ribbed material! Beautiful quality and exactly what I was searching for. Still shocked that I can get top quality swimwear at such a good price!!”

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Posted 2 years ago

“Shout out to the Kotomi marketing team, you’re KILLING it! I recently ordered the tulip bikini set and when I say I have never had such a pleasant experience with the whole process I mean it! I’m usually hesitant to order bikinis online but the set fit perfectly and I immediately felt like one of those models you see on instagram! Pics will definitely be happening once it stops snowing here in Canada!”

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Posted 2 years ago

“The jasmine top is amazing! Such good quality and very flattering. The fabric is soft, and the fit is just right! Cannot recommend enough !”

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Posted 2 years ago

“I absolutely adore the pink Tamson and Jasmine in tangerine. I’m completely obsessed and this is my new favorite swimsuit brand. The delivery was fast. They have thought about everything from the fit, design, colour and quality of their products. Price is unbeatable with what you get. I am looking forward to getting the other colours and trying out the other styles. I’m usually between S/M and the S fit fine. Xoxo Julz”

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Posted 2 years ago

“The active wear bottoms and top that I’ve purchased fit so nicely around all areas of the body. It’s also so comfortable to wear whenever! probably one of the best sets of activewear I’ve ever brought”

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Posted 2 years ago

“The quality is amazing and the most comfortable bra I’ve ever worn 😍”

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Posted 2 years ago

“The bikinis are sooo beautiful and flattering, customer service is amazing and responsive and they even sent me surprise leggings with my order which were SUPER comfy!”

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Posted 2 years ago

“Beautifully made swimmers, they look and feel like amazing quality and are really comfortable”

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Posted 2 years ago

“I recently ordered from Kotomi and was really impressed with both the customer service and the quality of the products. I loved everything that I ordered and will definitely be shopping again! :) Thanks Kotomi!!”

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Posted 2 years ago

“Love the material! and how affordable the prices are for such cute/colorful swimwear. Too many other brands make you pay an arm and a leg for a cloth of clothing. Here you can buy 3 fill sets for the price of typically just a top. Thank you Kotomi for being such a great brand.”

Helpful Report

Posted 2 years ago

“Usually sceptical buying bikinis online without trying them due to being small around the waist with a bust but this set fit so nice. I’m super happy with my purchase and also bought the same set in a small black and absolutely love them both”

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Posted 2 years ago

“Recommend sizing up in the bottoms”

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Posted 2 years ago

“Arrived in beautiful package! Perfect fit & great material. Definitely recommend their loungewear.”

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Posted 2 years ago

“The quality and attention to detail to these pieces are amazing. The colour & the fit gives you so much confidence. Will definitely be re purchasing & recommending this brand to friends.”

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Posted 2 years ago

“Love my Kotomi pieces !”

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Posted 2 years ago

Kotomi is rated 4.8 based on 1,276 reviews