Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.80

4.8 Rating 1,060 Reviews

96 %

of reviewers recommend Kotomi

4.8

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So impressed!! It was my first time ordering from Kotomi and the customer service was so lovely and helpful. There’s a really nice personal touch to everything from their socials/website, cute packaging and little added goodies (and of course the beautiful swimwear). My order came within great time and had no issues. Couldn’t be more happy with my suit and will definitely be ordering more for my upcoming Bali vacation !”

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Posted 3 years ago

“bottoms are a bit too big but otherwise i love the whole thing”

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Posted 3 years ago

“it took a long time for my purchase to come but i might be because i live in canada. overall very good”

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Posted 3 years ago

“I loved the swimsuit top and bottom I got. They fit so well and were of such great quality. I have never had such a nice quality swimsuit before. 10 out of 10 will be buying from Kotomi again.”

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Posted 3 years ago

“Havent recieved it yet :-(((”

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Posted 3 years ago

“Love their pieces! Comfy, good quality materials and cute designs!”

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Posted 3 years ago

“Small bottom, medium top. OK... Cutest print!! Good quality material & sewing. The top is an odd fit for my size & I wish I got large... but I put some inserts & learned to tie it a different way to make it work. I feel like a Powerpuff girl. ~*LOVE*~”

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Posted 3 years ago

“I live in the US - sometimes international orders can be difficult. However, Kotomi customer service has been very response and positive! I originally placed an order without using paypal, once I read I could get free return shipping through paypal, Kotomi was happy to cancel my order (wasn’t shipped yet) and replace it through PayPal. I did end up having to return orders as I am new to their swim line, overall, I’d say they are true to size!”

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Posted 3 years ago

“The swimsuit was really great quality and it’s the perfect colour!”

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Posted 3 years ago

“Such lovely quality and packaging! Even gave me a free scrunchie matching one of the swimsuits I bought with a necklace and Gum!!! Amazing ahhh”

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Posted 3 years ago

“Quality is great. The sizes run true to size if not slightly on the small side.”

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Posted 3 years ago

“Amazing and hot fit high quality cutest print And perfect shipping speed”

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Posted 3 years ago

“absolutely love my bikini, quality is unmatched and actually has good coverage on the bottoms! Obsessed”

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Posted 3 years ago

“Love kotomi swim. Definitely a new favorite brand of mine. Their quality is exceptional. You can tell they pay close attention to detail because their swimsuits are sewn with amazing craftsmanship. I’ve ordered 3 sets from them already, one to gift and I’ve already recommended them to multiple friends. So sizeup though. I’m a pretty true xs. 32b, 35 hip and I wear a small in kotomi”

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Posted 3 years ago

“These are the best swimsuits I've ever bought! The buying experience is amazing, the size guide is accurate, and there are many beautiful models. I honestly want them all but a girl needs to choose haha. They arrive on time every time and they usually send little details that make me appreciate the brand even more. I just love Kotomi :-)”

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Posted 3 years ago

“Great quality and really comfy!”

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Posted 3 years ago

“Great suits - typical size fit and very flattering!”

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Posted 3 years ago

“Quality is top notch!!! So happy with my purchase”

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Posted 3 years ago

“Great service and shipped really quickly!”

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Posted 3 years ago

“Love this new kini! Super cute, great quality and beautiful pattern. Fits true to size! The bra ring can be a bit uncomfortable.”

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Posted 3 years ago

Kotomi is rated 4.8 based on 1,060 reviews