Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.80

4.8 Rating 1,081 Reviews

96 %

of reviewers recommend Kotomi

4.8

Based on 1,081 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing quality and beautiful material! Will definitely be purchasing more bikinis ?”

Helpful Report

Posted 3 years ago

“Amazing customer service. The quality of these suits is truly impeccable and better than I expected. I am 5’4”, 115 lb and typically a small, I ordered a small and would say it’s a good tight fit.”

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Posted 4 years ago

“Such great quality and fast shipping! The bottoms don’t ride up and are so comfy to wear, I will definitely be shopping here again!”

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Posted 5 years ago

“Really great customer service!! Once I placed my order I emailed about changing my size for a top, and I was given personalized recommendations for sizing. Even amidst the corona virus I received my package (located Santa Barbara, CA) in 2 weeks from the order date! I got a Large bottoms for the Tamson but a Medium Tamson top (is a BIT small bit gives an itty bitty bikini look to it, definitely has coverage but if you’d like more all around coverage I would go for a Large) and a Large in bottoms/tops for the Jasmine set. I measure a US 34D (gap bra sizing) and my waist is 28 inches, hips 41 inches. Just for reference since I was looking so hard for references when ordering!”

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Posted 5 years ago

“The team were incredible! Thank you so much! The swimwear I purchased is of high quality and amazing prints”

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Posted 3 years ago

“Fast delivery, received within 2 days. Absolutely love my new Jasmine top in leopard. Fits perfectly and looking so good.”

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Posted 4 years ago

“I am SO impressed with Kotomi’s customer service! My package never arrived and I contacted them and they sent me a second order! They were super sweet and understanding and I will definitely be ordering from them again. The bathing suits are also so cute and such good quality. Highly recommend”

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Posted 5 years ago

“Beautiful colours! Fits really nicely and the quality is great. Just like the pictures :)”

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Posted 4 years ago

“Service was great and I was impressed how fast the order came considering it was coming from Melbourne (and there were treats in mine :).”

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Posted 4 years ago

“Amazing! it's beautiful, it arrived quick and the fabric is of such great quality!”

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Posted 3 years ago

“Best bikinis ever!”

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Posted 4 years ago

“Great product! Thank you”

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Posted 4 years ago

“Obsessed, the best fit out of any bikinis I own”

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Posted 3 years ago

“I was impressed with the quality of the suit, the cut/fit and the shipping time! Only issue is I wish they had more of the best sellers in stock so I could order more!”

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Posted 4 years ago

“I just got the Livia top in the retro floral smocked and the Rochelle bottoms in the same print and OH MY GOSH THEY FOR PERFECTLY! I got a small top (I’m a 32B) for reference and I got an XS bottom (I’m a size 26 or 0-2 American sizing) for reference and I’m 5’3” about 120 lbs! I’m so excited to wear this, this summer definitely recommending to all my friends!”

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Posted 4 years ago

“My order arrived so quickly. The quality of the bikini is great and looks amazing on me. I’m so happy with my purchase and would definitely recommend. I was stuck on which size to get as I am between sizes and the lovely staff assisted me online with which size to get based on my measurements.”

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Posted 3 years ago

“The bikinis are amazing quality and my absolute favourite. The sizing is very accurate and both the tops and bottoms feel very secure! As well, the padding fits in nicely and is not visible. Definitely worth the buy if you’re looking for a high quality, beautiful bikini!”

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Posted 4 years ago

“I'm really impressed with this set! It fits so well, the size guide is accurate, such a lovely set!!”

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Posted 3 years ago

“Excellent, fast service! Madi helped me so much to change my order and I still received my package super fast!”

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Posted 3 years ago

“Amazing products and service!!”

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Posted 3 years ago

Kotomi is rated 4.8 based on 1,081 reviews