Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.81

4.8 Rating 1,278 Reviews

97 %

of reviewers recommend Kotomi

4.8

Based on 1,278 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Kotomi 5 star review on 24th December 2025

217

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Color and fit are perfect! Very happy with my purchase!”

Helpful Report

Posted 4 years ago

“I am in LOVE with the swimsuit I bought. The delivery process was super easy and dependable. I'm living in South Korea at the moment so I was a little nervous about shipping and all but my swimsuit arrived safely and in great condition. The packaging is so cute and thoughtful, I really loved the Kotomi bag they placed my swimsuit in. The sizing fits true to size so it perfectly fits the way I thought it would :)”

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Posted 4 years ago

“Love this swimsuit! Great thick lined material, soft and fits amazing! :)”

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Posted 4 years ago

“I just got the Livia top in the retro floral smocked and the Rochelle bottoms in the same print and OH MY GOSH THEY FOR PERFECTLY! I got a small top (I’m a 32B) for reference and I got an XS bottom (I’m a size 26 or 0-2 American sizing) for reference and I’m 5’3” about 120 lbs! I’m so excited to wear this, this summer definitely recommending to all my friends!”

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Posted 4 years ago

“Such a unique style!! Fits perfectly and is true to size. Ordered a size large, I am a 34DD and 12 pants size both top and bottom have really good stretch. I am hippy and most buttons I have to pop a seam or two to get into but this I had no problem sliding it on. The suit is true to size and same color as pictured! Can’t wait to wear my bikini to the beach.”

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Posted 4 years ago

“Absolutely love the kini. Fits perfectly with great quality material. Cant wait for summer so i can wear it everyday”

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Posted 4 years ago

“I received my kotomi swim today! I’ve ordered before and I love it! But I was a little disappointed that the swim suit didn’t come in a cloth bag like it did the first time☹️instead it came in plastic. But over all I still love my swim suit, I went up in size this time to a medium. The medium is a bit to big but the small is a little to small, wish there was an in between?”

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Posted 4 years ago

“The suit I ordered was far too large, took a very long time to arrive (granted I live in the U.S.), and now I cannot return it for a refund to my card... They will only give store credit, without insurance or shipping costs. I have contacted Kotomi 2 days ago about my concerns and the site said they would get back to me in 24 hours. I am disappointed in the customer service!”

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Posted 4 years ago

“I have been looking for a high quality, in-style bathing suit and Kotomi delivered! The entire process was seamless, and I received my suit promptly. Alongside, a small Vegemite sample in true Australian style! You can feel the quality of the material, closures, and sewing. In addition, the company delivers in an environmentally friendly bag which is very important to me.”

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Posted 4 years ago

“I absolutely adore your bikinis, they are all so cute and stylish. My only complaint is that i ordered this bikini a month ago and the tracking says it’s still in Australia:(”

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Posted 4 years ago

“Return policy is store credit only which would be fine except this company does not offer any type of free returns or exchange policy. It would have costed me more than what I paid for the product to ship it back in order to get a different size or product. Very inconvenient.”

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Posted 4 years ago

“Great quality and very sexy! The only difficulty is ordering the right size, the tops seem to run small. But after ordering a couple bikinis I’m getting to know which size works best for my body type. Highly recommend!”

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Posted 4 years ago

“Fast delivery . Best bikini I’ve owned yet - in love!!”

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Posted 4 years ago

“Beautiful and high quality bikini. Great communication and delivery tracking. Keep up the great work Kotomi!!”

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Posted 4 years ago

“I absolutely love my Jasmine bikini! The quality of the suit is amazing and so flattering. Kotomi also has wonderful customer service and are very helpful in sizing and meeting all your needs. Definitely recommend!”

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Posted 4 years ago

“Great product! Thank you”

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Posted 5 years ago

“The packaging was so cute and the fabric/fit was amazing! I’ve order from a lot of expensive bikini brands and been disappointed in the quality and fit but kotomi is going to be my new go to! The order was also sent to me in Canada so fast which was nice”

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Posted 5 years ago

“Very high quality swimwear, super quick delivery, absolutely love them”

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Posted 5 years ago

“I really loved the bikini I ordered! It came beautifully packaged and with its own dust bag. I would definitely repurchase!”

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Posted 5 years ago

“Love everything. The bathers sit nicely on my body and are great quality! Shipping was also nice and fast :)”

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Posted 5 years ago

Kotomi is rated 4.8 based on 1,278 reviews