Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.81

4.8 Rating 1,209 Reviews

96 %

of reviewers recommend Kotomi

4.8

Based on 1,209 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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Kotomi 5 star review on 5th November 2025

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“such a good bikini would highly recommend, so comfy and love that it's reversible! Will definitely be purchasing again!”

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Posted 2 years ago

“I ordered the matching Tamson, top and bottom, bikini. I received an email that the Item was packaged and sent off within an hour from the time my order was made. I had standard delivery and it still arrived within 48hrs. The quality of the product is brilliant, I have used it multiple times with no fault, great quality and gorgeous design.”

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Posted 2 years ago

“The collective is very pretty. I love how unique it is and how expensive it looks. It doesn’t look cheap and the material isn’t cheap either. The quality is very good and I love all the details on the suit.”

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Posted 2 years ago

“So obsessed with this set! The package was so thoughtful and included a hand written note. The suit is such high quality you won’t be disappointed!”

Kotomi 5 star review on 23rd October 2023

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Posted 2 years ago

“Great Brand! High quality swimwear and package arrived quickly.”

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Posted 2 years ago

“Excellent seamless buying and delivery experience. The quality of the materials selected seems very good. Very nice design enhancing body curves. Will repeat order in future.”

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Posted 2 years ago

“I love my new bikini. The quality of Kotomi swimwear feels so soft and comfortable, and love the versatility with it being reversible. Definitely recommend and will be a returning customer. I feel very confident in the bikini. Thank you!”

Kotomi 5 star review on 19th October 2023

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Posted 2 years ago

“Incredibly amazing quality! These look stunning on, the fit of them is perfect and the style is amazing, cannot fault !”

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Posted 2 years ago

“I love shopping here! Easy and fast delivery with good quality prodcucts”

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Posted 2 years ago

“LOVE this bikini, so flattering for high waste. The material is really nice and the colour is gorgeous. Will be buying many more from Kotomi!”

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Posted 2 years ago

“The delivery was quick and it came packaged perfectly. The product itself was beautiful and great quality, would definitely recommend to friends!!”

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Posted 2 years ago

“Beautiful, true to advertising, size is true, the quality shows and the packaging was great.”

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Posted 2 years ago

“Item paid for express post. Sender did not send. Poor customer service when complaint made.”

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Posted 2 years ago

Thank you for your honest feedback about Kotomi. We are sorry to hear that we did not fulfil your expectations in terms of the item you purchased and the express post delivery. We understand how inconvenient and frustrating this experience has been for you. As per our conversational via email, we deemed your original package lost. In which case, we sent out a replacement with express postage and refunded your original shipping cost. Please do not hesitate to let us know your preferred solution. We hope to provide the best service experience to all our customers. Thank you once again for taking the time to review us.

Posted 2 years ago

“love love LOVE my set from here!! customer service was super helpful as well!!”

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Posted 2 years ago

“Amazing quality and the most flattering fit. My first purchase from Kotomi, I'm super impressed and we definitely buy from here again.”

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Posted 2 years ago

“I purchased the Rochelle bathers and they are amazing. The bottoms are cheeky but not too cheeky and the top is flattering and comfortable. The material also feels great.”

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Posted 2 years ago

“Beautiful fit and style. The colours are outstanding, even better than the photos. I feel fantastic every time I wear these bikinis.”

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Posted 2 years ago

“Great swimwear! Sizing is abit small for the bikini top. I usually wear a 10-12 and got a medium but the coverage of the top is abit small so probably could have got a large. Other than that the swimmers are comfy and look great.”

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Posted 2 years ago

“Very comfortable bathers, was a bit worried with the bikini tops as I am quite small in the chest area but their the most flattering bathers I've worn for a small chest. Overall very pleased with my purchase.”

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Posted 2 years ago

“Love the quality. So cute yet will last so long and can have fun in it safely!”

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Posted 2 years ago

Kotomi is rated 4.8 based on 1,209 reviews