Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.80

4.8 Rating 1,060 Reviews

96 %

of reviewers recommend Kotomi

4.8

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Best packaging, BEST bikini !!!!! Thank you for making me feel so confident and having a bikini that will last such a long time (the quality and make is amazing )”

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Posted 4 years ago

“Not only was the swimsuit amazing quality it shipped all the way to Canada in four days! and it came with a tim tam definitely a great little surprise!”

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Posted 4 years ago

“Beautiful colours! Fits really nicely and the quality is great. Just like the pictures :)”

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Posted 4 years ago

“Delivery was faster than I expected. The suit is great:) Look and feel!”

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Posted 4 years ago

“Amazing customer service. The quality of these suits is truly impeccable and better than I expected. I am 5’4”, 115 lb and typically a small, I ordered a small and would say it’s a good tight fit.”

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Posted 4 years ago

“The customer service is great. I asked them about sizing by mail. They gave me a swift reply and kind advise.”

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Posted 4 years ago

“These swimmers fit like a dream and I absolutely loveeee the patterns! Had to stop myself from buying one in every single colour! Delivery was nice and quick and they came in a cute little bag with a Tim tam!!! Way to a gals heart.”

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Posted 4 years ago

“Love it! Amazing quality, material and true to size. One item wasn’t included in the initial package that arrived and when I contacted customer service they responded immediately and I got the final piece only a few days later. Would definitely purchase from them again!”

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Posted 4 years ago

“I ordered the tamson top and bottoms. When I received the top, the seam came out the same day of wearing. I emailed customer service, and they made it right! They refunded the price of the top and were very fast in replying. I will definitely still order from them in the future.”

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Posted 4 years ago

“The order came very fast, even though it traveled all the way to Europe. Beautiful product and I love the little bag the suit comes in. Very impressed.”

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Posted 4 years ago

“Fits great and came fast”

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Posted 4 years ago

“Love my swimsuit! High quality material and a beautiful color! Also loved the personal packaging from Kotomi :)”

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Posted 4 years ago

“The material is sooo soft! Feels so nice on my skin, the fit is perfect and the quality is amazing. Love it!”

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Posted 4 years ago

“Fast delivery, beautiful quality and added Tim tam what more could a girl want”

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Posted 4 years ago

“Service was great and I was impressed how fast the order came considering it was coming from Melbourne (and there were treats in mine :).”

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Posted 4 years ago

“I received the wrong order, and the sizing I feel is not true to size”

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Posted 4 years ago

“New favorite suit! Love the color, perfect fit, soft material. Planning on buying more colors!”

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Posted 4 years ago

“Unpadded (tamson) bikinis fit great. The jasmine top (I bought in white) fits okay, you really need C cup (Canadian/US cup size) to fill it out. And the white fabric is a bit see through, you can’t see nip through the fabric but the bra padding (same kind as any other padded bikini, just a curved piece of foam basically) doesn’t fit in the jasmine perfectly, it’s less wide than the cups, so you can see the padding borders easily, and they shift around. So I’ve taken my padding cups out. But the size fit great. I bought L everything and I am a can/usa size 8.”

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Posted 4 years ago

“Loved the bikini I purchased, had issues right at the start with the item being out of stock but a lady contacted me right away to inform me about the problem and it shipped later that week! Very happy with my experience. (:”

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Posted 4 years ago

“Great Quality and Great Prices The swimsuit I bought is rlly great quality, super soft and looks exactly like the picture on the website. Additionally, the delivery was extremely fast for it having been shipped to the US. The prices were really good. With shipping my total came to 123 Australian dollars which are about 85 ish American dollars (maybe just a little more) which is an extremely fair price, as most swimsuits from American brands can cost up to 170 dollars excluding shipping. I gave it four stars instead of five just because the sizing is a little confusing on the website. I would’ve fit a medium (for bottom) based on my measurements but for the specific drawstring bottom I was buying was a little too small in the front, even if I purchased a large. However, I love the company and its swimsuits and will definitely will be buying more!”

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Posted 4 years ago

Kotomi is rated 4.8 based on 1,060 reviews