Ladder Reviews

4.9 Rating 86 Reviews
99 %
of reviewers recommend Ladder
4.9
Based on 86 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Highly recommended. Kieran has been very helpful and professional all the way through. I was updated with the progress regularly and any questions I had were answered straight away. Thank you for all of your help!
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Posted 5 years ago
Martin at Sammie Mortgages helped me to get the right deal and did extra work to sort out some queries the lender had. These were all resolved.
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Posted 5 years ago
The broker and assistants were helpful and patient. I think that even though they were able to assist me with 50 % of my request it is difficult to say what could have been done better all round. The costs which mounted regarding Surveys was my most stressful element which in turn impacted on the time span.. Due to the complexity of my affairs I remain uncertain if the team could have done better for me under the circumstances. I would consider using the company in the future. I need to also add that a Home Cover Insurance provided by Sammon Mortgages also offered very good value an adequate cover.
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Posted 5 years ago
We are happy with mortgage deal.
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Posted 5 years ago
Generally the procedure for gathering information and gaining a mortgage was very good. However, I would have liked to have been told early on in the proceedings that, for me to take out a mortgage in my sole name, against a property jointly owned by me and my husband, the property would have to be solely owned by me. I thought I would be able to take out a loan on 'my half' of the house value, with the property remaining jointly-owned.
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Posted 5 years ago
My experience was OK. My contacts were always available to answer any questions and were very willing. However the mortgage application process took much longer than we expected and delayed our plans. There have also been issues with the spelling of our names on official paperwork.
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Posted 5 years ago
Ladder is rated 4.9 based on 86 reviews