Lance James the Jewellers Reviews

Name: Lance James the Jewellers
Address: Lance James The Jewellers, PO Box 13373, Chelmsford, Essex
Rating: 4.84

4.8 Rating 175 Reviews

96 %

of reviewers recommend Lance James the Jewellers

4.8

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01245 523755

Email:

online@lancejames.co.uk

Location:

Lance James The Jewellers,
PO Box 13373,
Chelmsford
Essex
CM1 9LX

Write Your review

Tell us how Lance James the Jewellers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lance James the Jewellers 5 star review on 22nd February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would really like to thank Lance James in Barrack Square, Chelmsford for the wonderful job they have made in engraving the silver rings of my bagpipes with a beautiful rope type Celtic design. Whilst I did find a design myself, it was not suitable for use due to insufficient accuracy of the resolution so they helped me to find something very similar & altered it to make it to my liking. Within the design I also wanted to incorporate an inscription & they have achieved this for me too to make the rings very special & personal for me. I have to say, the care & customer service I received from the shop staff was second to none including emails regarding alteration in the design to my personal requirements & the workmanship of the engraving was superb. Having spent time trying to find an engraver who would be willing & able to engrave such unusual items as bagpipe rings, I am so glad that I took the plunge with Lance James as they have not disappointed in any way & I would have no hesitation in recommending them to anyone who might be looking for an engraver who would give a high quality of service & workmanship. Thank you. Robert Adam”

Helpful Report

Posted 9 years ago

“I have just received my order from lance james the jewellers. So impressed with how it arrived! Loved the quirky thank you note! Will be back to order again soon xx”

Helpful Report

Posted 9 years ago

“I purchased 2 Chlobo bracelets from here and they arrived the next day and I only paid for standard! Very please with the service.”

Helpful Report

Posted 9 years ago

“I couldn't believe how beautiful my parcel was from Lance James. They took so much care in wrapping my parcel. Beautiful gold paper and pretty stickers complete with bubble wrap, a matching gift bag and a hand written thankyou note. Will be back very soon. Will recommend this website to anyone, especially if you are looking for gifts!”

Helpful Report

Posted 9 years ago

Lance James the Jewellers is rated 4.8 based on 175 reviews