Lance James the Jewellers Reviews

Name: Lance James the Jewellers
Address: Lance James The Jewellers, PO Box 13373, Chelmsford, Essex
Rating: 4.84

4.8 Rating 175 Reviews

96 %

of reviewers recommend Lance James the Jewellers

4.8

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01245 523755

Email:

online@lancejames.co.uk

Location:

Lance James The Jewellers,
PO Box 13373,
Chelmsford
Essex
CM1 9LX

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Lance James the Jewellers 5 star review on 22nd February 2023

Anonymous

Anonymous // 01/01/2019

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“Very happy with the item I purchased and the excellent customer srrvice.”

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Posted 3 years ago

“Very happy with the whole experience when ordering from your website :)”

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Posted 3 years ago

“Absolutely first class service”

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Posted 3 years ago

“Perfect no more to say”

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Posted 3 years ago

“Fantastic service from the start. I would use them again.”

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Posted 3 years ago

“Really good prices and very fast delivery, thank you!”

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Posted 3 years ago

“very poor communication”

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Posted 3 years ago

“Excellent service. Arrived quickly and in time for Christmas and was packed beautifully. Very pleased ☺️”

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Posted 3 years ago

“Beautiful Jewett and great prices! Thankyou so much, will be ordering agin ☺️”

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Posted 3 years ago

“Amazing service and delivery time. Very helpful from the start of the order to when I received the ring”

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Posted 3 years ago

“Really pleased with my bracelet it was exactly like picture, was a great price and came beautifully wrapped with box and gift bag very happy will be shopping with them again.”

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Posted 3 years ago

“Beautifully packaged and prompt delivery. Really happy with the item ☺”

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Posted 3 years ago

“I have bought several pieces of jewellery from Lance James and their customer service is fantastic. The jewellery is delightful and great lasting quality. I will keep on buying there, a little gem!”

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Posted 3 years ago

“Very straightforward to deal with, the product is beautiful and it was exceptionally well packaged and presented.”

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Posted 3 years ago

“Efficient and excellent service! The items ordered and received were beautifully wrapped.”

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Posted 3 years ago

“GREAT SERVICE AND ITEMS RECEIVED WITHIN IN GOOD TIME. ONLY CRITICISM IS THAT PACKAGING WAS EXCESSIVE FOR THE SMALL ITEMS I PURCHASED. HOWEVER, WOULD HIGHLY RECOMMEND FOR JEWELLERY PURCHASES”

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Posted 3 years ago

“Excellent selection, prompt delivery”

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Posted 3 years ago

“amazing service, delivered within 2 days, unreal! perfect fit too :)”

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Posted 3 years ago

“Ordering was very easy and not overly complicated and the service was always polite and courteous.”

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Posted 3 years ago

“Ordered my partners engagement ring. Arrived in 3 weeks as expected, partner loves it!”

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Posted 3 years ago

Lance James the Jewellers is rated 4.8 based on 175 reviews