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Lavish Alice Reviews

4.7 Rating 629 Reviews
B-
Happiness Grade
B-

Delivery - Average

66.67%
Industry Average
Amazing customer service delivery was excellent even when postal strikes were on items were fantastic prices £10 special they should do more very long some items as I’m 5ft 3 but nothing a good seem mistress can’t sort out
posted 2 years ago - Anonymous
Great customer service, thanks Amanda :) Quick response and sorted the issue with my delivery. Would defininitely shop from Lavish Alice again
posted 2 years ago - Alex
I bought a blazer dress for my daughter, I was worried it would not arrive in time but Customer Service responded straight away and confirmed it was out for delivery. Sure enough, it actually arrived an hour later. The product looks just like it is portrayed on the model, unlike some companies, where the quality does not look the same when the package arrives. I would definitely purchase from Lavish Alice again.
posted 2 years ago - Caroline E
Lavish Alice clothing are of very high quality I will definitely buy again, delivery on time and very easy to return goods if they don't fit,
posted 2 years ago - Shaz
I just love Lavish Alice. The products are such good quality and so beautiful, I can always find something on the website that I love for any occasion. Prompt delivery and excellent customer service, whenever I have needed to contact them the team have been quick to respond, professional and very helpful. Very happy customer
posted 2 years ago - Carly
I really wanted to give a 5 but I feel the delivery charge is excessive and also the length of time it takes to process a refund. I do love the products though. I wish you made it easier also to filter by size as 90% of the time, the stuff I like is never available in my size.
posted 2 years ago - Christine
I placed an order on an item that was pre order. When contacting Lavish Alice by email. I spoke to someone called Samatha who was really helpful and even upgraded my delivery to next day. Which was great customer service. I felt like she understood my point
posted 2 years ago - Jane
Really fashionable products and good delivery. Am a returning customer. I requested a return with my latest order due to sizing and the customer service was very good in sorting this
posted 2 years ago - Anonymous
Really good customer service. Had a problem with a delay in delivery. Was resolved and happy with the outcome. Would definitely shop at Lavish Alice again.
posted 2 years ago - Mrs Lewin
Recommended and trusted 100%. I have both bought and kept, and bought and returned, many items from this website. I have to say 100% customer service at all times! Not only do I feel their clothes are premium quality but delivery and returns are dealt with quickly and efficiently too! Really can’t rate them highly enough and I have recommended Lavish Alice to many friends and colleagues for just the above reasons!
posted 2 years ago - Marie