Lenwell Reviews

Name: Lenwell
Rating: 4.33

4.3 Rating 1,812 Reviews

86 %

of reviewers recommend Lenwell

Company Reviews

Questions

Metrics

4.3

Based on 1,812 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01582 616263

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm waiting the details. No appointments after 16:00”

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Posted 4 years ago

“Not bad”

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Posted 4 years ago

“I was told I dont meet the preference due to me being a self employed for less than 3 years.”

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Posted 4 years ago

“Disappointed that with two guarantors (mortgage free) that my daughter who is a student on DSS is unable to find a property to rent. Agency was polite. Due to this discriminatory treatment I will join others by selling our property elsewhere.”

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Posted 4 years ago

We are sorry our service has fallen short of your expectations. At Lenwell we pride ourselves on our high standards, please contact us on info@lenwell.com and we will gladly try to resolve any outstanding issues. Many thanks

Posted 4 years ago

“Because I'm a single parent who works part time looking a place registered with a bunch of dss sites but when I go to view them they say no dss. I just need someone to help me and give me a chance I'd make a great tenant not a trouble maker let me know if u can help thanks. Jaimey-lee johnson”

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Posted 4 years ago

“Liri driver”

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Posted 4 years ago

Thank you for the 3* rating. Would you mind letting us know why we we did not make it to 5*?

Posted 4 years ago

“The gentleman was nice and polite. But the company would do better if they accepted housing Benefit claimants.”

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Posted 4 years ago

Hi Joanne Thank you for the review and i'm sorry we were unable to help you this time.

Posted 4 years ago

“Would have been useful to confirm viewing on the call rather than follow up”

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Posted 5 years ago

“I called back and it was not the person who intially called me. Arranging viewing became tentative rather than a supposedly a faster transaction.”

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Posted 5 years ago

“I am still waiting for a call back”

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Posted 5 years ago

Hi Sam I have looked into this for you and someone will be calling you very soon.

Posted 5 years ago

“Fair to date as I’ve yet to meet or arrange a viewing thus far No complaints”

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Posted 5 years ago

“Didn’t get what I wanted”

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Posted 5 years ago

Sorry Sarah was unable to provide you with what you are looking for this time. We do appreciate your feed back.

Posted 5 years ago

“Good”

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Posted 5 years ago

Dear Samuel. Thank you for taking the time to write a nice review.

Posted 5 years ago

“I felt like it waisted everyones time”

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Posted 5 years ago

We are sorry our service has fallen short of your expectations. We will gladly try to resolve any outstanding issues if you would like to contact us on info@lenwell.com.

Posted 5 years ago

“I'm ok if there's any property or on one bedroom in Hitchin let me know”

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Posted 5 years ago

“I’ve had no confirmation email with address and post code. Please can someone send me my appointment details through please. Thank you”

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Posted 5 years ago

“N/A”

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Posted 5 years ago

“I felt the person I spoke to was quite brusque and could have taken more time to listen. There wasn’t really much in the way of friendliness or communication, therefore I will think very carefully before I speak to anyone in the office again.”

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Posted 5 years ago

Good Morning Anna, I am sorry to hear you were not happy with your interaction with us, I have identified the person and will look to improve their customer service.

Posted 5 years ago

“Difficult to rebt a house with you guys”

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Posted 5 years ago

“If I am not wrong, I have asked to contact via email because I can’t answer to the calls due to work. Thanks”

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Posted 5 years ago

Lenwell is rated 4.3 based on 1,812 reviews