Lenwell Reviews

Name: Lenwell
Rating: 4.33

4.3 Rating 1,812 Reviews

86 %

of reviewers recommend Lenwell

Company Reviews

Questions

Metrics

4.3

Based on 1,812 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01582 616263

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick call back”

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Posted 7 years ago

Thank you for taking the time to write a nice review after your experience with Abbey. It really means a lot to hear we are doing a good job . Rest assured Abbey will be praised for these fantastic comments.

Posted 7 years ago

“Emailed the company yesterday, first thing this morning I already got a phone call from them asking for details and how can they help further on. Managed to book a viewing in no time! Very pleased sp far!”

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Posted 7 years ago

Thank you for taking the time to write a nice review after your experience with Wayne. It really means a lot to hear we are doing a good job . Rest assured Wayne will be praised for these fantastic comments.

Posted 7 years ago

“Simply delightful”

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Posted 7 years ago

Thank you for taking the time to write a nice review after your experience with Kristal. It really means a lot to hear we are doing a good job. Rest assured Kristal will be praised for these fantastic comments.

Posted 7 years ago

“Alex was very efficient and helpful.”

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Posted 7 years ago

Thank you for taking the time to write a nice review after your experience with Alex. It really means a lot to hear we are doing a good job. Rest assured Alex will be praised for these fantastic comments.

Posted 7 years ago

“Please if you have a house next to the two-room buxton road”

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Posted 7 years ago

“Hi,I enjoyed talking to you,you were efficient and you responded promptly to my message.Thank you ! All the best”

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Posted 7 years ago

Thank you for your kind words Mihaela

Posted 7 years ago

“I felt the person I spoke to was quite brusque and could have taken more time to listen. There wasn’t really much in the way of friendliness or communication, therefore I will think very carefully before I speak to anyone in the office again.”

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Posted 7 years ago

Good Morning Anna, I am sorry to hear you were not happy with your interaction with us, I have identified the person and will look to improve their customer service.

Posted 7 years ago

“Very friendly and helpful”

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Posted 7 years ago

Thank you :-)

Posted 7 years ago

“I think they give me quickly answer .”

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Posted 7 years ago

“I had to call 4 times 4 different days to find out in the end that the property I was interested to rent was let.”

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Posted 7 years ago

“Well no one has contacted me yet, hopefully soon!”

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Posted 7 years ago

“Prompt and informative - good servive”

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Posted 7 years ago

Thank you for taking the time to write a nice review after your experience with Tony. It really means a lot to hear we are doing a good job . Rest assured Tony will be praised for these fantastic comments.

Posted 7 years ago

“Not spoken to anyone, email me.”

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Posted 7 years ago

We are sorry our service has fallen short of your expectations. At Lenwell we pride ourselves on our high standards, please contact us on info@lenwell.com and we will gladly try to resolve any outstanding issues. Many thanks.

Posted 7 years ago

“Polite, clear spoken”

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Posted 7 years ago

Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.

Posted 7 years ago

“Very helpful and polite thanks”

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Posted 7 years ago

Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.

Posted 7 years ago

“I believe that most of the staff at Lenwell would benefit from Equality and Diversity training. There is an assumption that staff can talk to members of the public in any shape or fashion. In my experience, a true professional has excellent listening skills, demonstrates integrity, shows great patience and furthermore learns the qualities /characters of people from divers cultures. There is a behaviour that is evident amongst staff in Lenwell: that has serious concerns. Shouting at member of the public, hanging up the phones duration conversations and speaking inappropriately and ill of potential customer is very very poor.Staff must demonstrate a good and fair listening ear.”

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Posted 7 years ago

We are sorry to hear that you have had a bad experience with Lenwell. Please can you contact us at your convenience so that we may discuss the matter in more detail. At Lenwell we pride ourselves in excellent customer service. Please contact Richard Sharp Lettings Director 01582 616263 or richard@lenwell.com.

Posted 7 years ago

“Difficult to rebt a house with you guys”

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Posted 7 years ago

“Enjoyed your good service.”

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Posted 7 years ago

“Very nice and helpful people”

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Posted 7 years ago

Thank you for taking the time to write a nice review after your experience Abbey. It really means a lot to hear we are doing a good job. Rest assured Abbey will be praised for these fantastic comments.

Posted 7 years ago

“Very helpful and polite”

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Posted 7 years ago

Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.

Posted 7 years ago

Lenwell is rated 4.3 based on 1,812 reviews