Lenwell Reviews

Name: Lenwell
Rating: 4.33

4.3 Rating 1,812 Reviews

86 %

of reviewers recommend Lenwell

Company Reviews

Questions

Metrics

4.3

Based on 1,812 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01582 616263

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Anonymous

Anonymous // 01/01/2019

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“Nice talk. She rapidly rezolved my requirement”

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Posted 6 years ago

Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.

Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Professional and informative!”

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Posted 6 years ago

“Very friendly, informative and helpful”

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Posted 6 years ago

“Impressed by the quick callback”

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Posted 6 years ago

“Very good service with fast answer!”

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Posted 6 years ago

“Just professional and helpful”

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Posted 6 years ago

“Woman on the phone was really helpful and great customer service!”

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Posted 6 years ago

“Very friendly and helpful. Gave me all the information that I needed!”

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Posted 6 years ago

“Nicola Jordan was extremely efficient in organising our let. Excellent service.”

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Posted 6 years ago

“I'm happy the way, they respond with my enquiries. Most of the agency don't call you back after your enquiries. Thanks a lot.”

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Posted 6 years ago

“Very helpful and professional.”

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Posted 6 years ago

“Absolutely awful estate agents, steer well clear!!! Rented a house for 2 years and had many problems with leaks, mould, rotting bath panel, etc which lenwell refused to acknowledge. They will do all they can do avoid carrying out any repairs. It is impossible to get hold of someone and they will simply ignore any emails/messages you send. They also muck you about when it comes to getting your deposit back. The person they arrange to do the ‘move out inspection’ lies and they try to blame any damage that was already in the property on you. Staff are rude and unhelpful. No one takes any ownership of the issues. Absolute joke of a business. All they have done throughout our whole tenancy is cause us stress.”

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Posted 6 years ago

“Michelle and staff at the Dunstable branch of Lenwell are extremely helpful dealing with tenants, maintenance and various workman. They are willing to go the extra mile. I wholeheartedly recommend them and thank them for their service.”

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Posted 6 years ago

“Great”

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Posted 6 years ago

“I spoke to a lady called Alex on the phone she was very helpful friendly and polite and was able to book me in for a viewing on a property on the day I wanted.”

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Posted 6 years ago

“Hopefully They can help me find a property”

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Posted 6 years ago

“Wasn't helpful at all”

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Posted 6 years ago

“It was horrendous. She was very rude and disrespectful. I was dissapointed by the way she spoke with my partner. She led with questions regarding our income and said that she did not want us to view the property if we could not afford it and that we would be wasting her time. I could not believe that first someone over the phone with lead with such personal questions within one minute of a conversation . Secondly, I could not believe that she was so rude and tried to insinuate that we could not afford the place . Due to her attitude, lack of proffessionalism, lack of basic customer service skils and lack of interpersonal skills we imediately wanted to end the call and not have anything to with her and your company. No one wants to have to deal with someone like that throughout the whole process of signing a house.”

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Posted 6 years ago

“Calm and very warm to talk to.”

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Posted 6 years ago

Lenwell is rated 4.3 based on 1,812 reviews