Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company good product”

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Posted 3 years ago

“Very prompt delivery. Item as described and at a good price. Highly recommended”

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Posted 3 years ago

“Super amazing service, extremely helpful and accommodating and great communication”

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Posted 3 years ago

“Good product, fast delivery 😎”

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Posted 3 years ago

“We had some issues with the delivery driver for our order but Lilley Tile & Stone were amazing at sorting it all out for us so promptly. Amazing customer service :)”

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Posted 3 years ago

“We are refurbishing our bathroom. Kris and Ben at Lilley Eltham have been outstanding helping with the design and with choosing the right furniture, taps, accessories. They have also assist with following with suppliers when some items were delayed. They have provided a very professional service being very approachable and polite. That helps with the stress of building work! R Elias”

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Posted 3 years ago

“Great price on the product I purchased if kept at the same price I'll sure will be ordered Many time”

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Posted 3 years ago

“I have dealt with this company for years and they always do not disappoint.I live in the Highlands of Scotland and the delivery has always come on time,and havent been charged a fortune for delivering here.I shall keep on using you because you are the only company that supplies MAPEI products at a good price. And MAPEI is an excellent brand”

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Posted 3 years ago

“Excellent product and easy to use making regrouting almost a pleasure.”

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Posted 3 years ago

“Excellent service 👏”

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Posted 3 years ago

“Good range of products and fast internet purchase and delivery. Very happy.”

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Posted 3 years ago

“Easy to navigate website when ordering. Great communication with regards to delivery etc 👍”

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Posted 3 years ago

“Fantastic service. I ordered online and realised that I had messed the order up. I called them and Ray was super helpful and so pleasant to speak to. I would recommend :)”

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Posted 3 years ago

“helpful phone advice to get the right products from their excellent extensive range of cleaners.Speedy delivery too - many thanks !!”

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Posted 3 years ago

“Arrived within a day of ordering. Well packed and secure. Price was very competitive. Would use again.”

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Posted 3 years ago

“This is not the first time I've used Lily Tile to order adhesive and it's arrived on a pallet within the specified time I've had no issues”

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Posted 3 years ago

“I ordered 2 dispensers of Mapei Fuga Fresca tile grout for the bathroom. The online ordering was easy to use and the product arrived in good time though it was held up for a day due to a fire at the transfer depot delivery hub in Byfleet, which was no fault of Lilley Tile and Stone Ltd. I have not used the product, as yet.”

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Posted 3 years ago

“Fantastic, delivered where I wanted when I wanted 5* all round.”

Lilley Tile and Stone Ltd 5 star review on 23rd May 2023

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Posted 3 years ago

“Exactly what I wanted and arrived very quickly. Excellent service though out!”

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Posted 3 years ago

“No fuss, delivery ahead of time, very dependable”

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Posted 3 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews