Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service would definitely recommend lilley tile and stone”

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Posted 6 years ago

“Fantastic help and fast delivery even though it was expensive for the delivery but goods were reasonably priced”

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Posted 6 years ago

“Very good service, and delivered very quickly, will certainly shop, using Lilly Tile and Stone, in the future.”

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Posted 6 years ago

“Unfortunately one bag of grout had split open but I believe this was done by delivery firm as they had taped up the box again? But grout everywhere as you can imagine!! So one bag no good”

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Posted 6 years ago

“Excellent! They were really helpful, and went out of their way to assist me with my order.”

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Posted 6 years ago

“Found what I wanted, ordered on line without fuss, delivered on time. What more did I need.”

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Posted 6 years ago

“Goods were dispatched on the same afternoon, excellent! Reasonably priced when compared to other sites.”

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Posted 6 years ago

“Really good value and fast delivery. Will definitely use again.”

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Posted 6 years ago

“I'm really pleased with my order, delivery and service. Good communication all the way and very helpful I'll be back soon Thank you Ath Bathroom Repairs Allan”

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Posted 6 years ago

“Very informative and punctual delivery service”

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Posted 6 years ago

“Excellent service, very good advice, prompt delivery, I will use again!”

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Posted 6 years ago

“Great customer service, very helpful on phone. Prompt next day delivery. Thank you!”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Easy to navigate web site. Ordering was simple and delivery timely. LTS kindly called me on the delivery day to let me know the delivery was arriving.”

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Posted 6 years ago

“What a fantastic company to deal with. Firstly orders arrived as promised. Then the help and advice they gave to a rookie like me was amazing. I would recommend all day long. Thanks guys.”

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Posted 6 years ago

“My family and I are very happy with the excellent service we received from Lilley and Stone. Thankyou and best wishes.”

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Posted 6 years ago

“Web site a little difficult to use regarding schluter products. Also you were over £10 dearer on schluter kerdi board than tilefix so overall not the best experience”

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Posted 6 years ago

Sorry to hear that David. I will contact you privately so we can get a few more details on your website experience. Delivery charges are a set amount and not ammortised in our prices like our competitors so ultimately you pay a cheaper price.

Posted 6 years ago

“Excellent service & delivered promptly.”

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Posted 6 years ago

“Goods arrived quickly with efficient delivery information given at all stages”

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Posted 6 years ago

“Excellent service thanks”

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Posted 6 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews