Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pallet arrived next day to Aberdeen as promised. Delighted with the service.”

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Posted 9 years ago

“Very quick from order to delivery”

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Posted 9 years ago

“The person I spoke to the phone was friendly and knowledgeable about the products I was interested in and the delivery came in good time. Only oddity was that one of the delivery boxes was packed out using what looked like random junk they had lying around - torn up cardboard and IKEA instruction manuals. Odd!”

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Posted 9 years ago

“Ordered sealant for bathrooms tiles. Delivered promptly and well packaged. Haven't used it yet so cannot comment of the final outcome.”

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Posted 9 years ago

“Good price, prompt delivery and well packaged.”

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Posted 9 years ago

“Ordered products at a good price and when delivered were well packaged. The delivery was, however, not quite what was intended as the goods arrived two days late, but this was not the fault of Lilley Tile and Stone, but Parcel Force. Lilley Tile and Stone did refund the delivery cost as a result - thanks.”

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Posted 9 years ago

“Very happy with the service and product. Would definately use again.”

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Posted 9 years ago

“Amazingly quick response to order with despatch info. Courier delivered as requested”

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Posted 9 years ago

“very helpfull with good advice excellent product with excellent service.”

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Posted 9 years ago

“Spoke on phone to make sure I was ordering the correct materials.. Sooo helpful and informative.. Will recommend to all my friends..”

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Posted 9 years ago

“Well priced very helpful and efficient service”

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Posted 9 years ago

“Prompt service, easy ordering”

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Posted 9 years ago

“Great tile trim, quick delivery.”

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Posted 9 years ago

“Good price, excellent product (Mapei self levelling renovation screed) and delivered when stated.”

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Posted 9 years ago

“Excellent advice and a friendly, non-patronising manner. Great prices and 24-hour delivery. What more can you ask for?”

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Posted 9 years ago

“Ray was extremely helpful with a problem I had ordering online. He sorted it out and put order through for me. Very happy!!!”

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Posted 9 years ago

“Great service”

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Posted 9 years ago

“Very good selection of products, knowledgeable and very helpful on advise.”

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Posted 9 years ago

“Very helpful with advise about coloured grouting, especially Nick.”

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Posted 9 years ago

“Quick service and helpful advice on internet.”

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Posted 9 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews