Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My family and I are very happy with the excellent service we received from Lilley and Stone. Thankyou and best wishes.”

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Posted 6 years ago

“Excellent service & delivered promptly.”

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Posted 6 years ago

“Goods arrived quickly with efficient delivery information given at all stages”

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Posted 6 years ago

“Excellent service thanks”

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Posted 6 years ago

“Helpful on phone. Speedy delivery.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“I have made a number of orders from Lilley - the delivery is always very prompt and reliable. I was recently able to return some unused items very easily. Thanks!”

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Posted 6 years ago

“Good customer service , good price and prompt delivery can’t ask for more l. Contact customer services to merge to orders no problem, will use them again :-)”

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Posted 6 years ago

“I found that the prices are extremely good value, the team are really helpful with product information and selection of my particular requirements”

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Posted 6 years ago

“Very quick delivery and quality product”

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Posted 6 years ago

“Impressed with the huge range of KERDI products available for immediate delivery. A one-stop shop for my project!”

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Posted 6 years ago

“Came quickly & really well packaged.”

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Posted 6 years ago

“Managed to find a discontinued line of grout from Lilly’s, phew. Thank you very much for the quick and carefully managed dispatch of products- Got my project finished in good time!”

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Posted 6 years ago

“Excellent service, good communications,fast next day delivery.”

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Posted 6 years ago

“Always a good service, quick and efficient.”

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Posted 6 years ago

“Excellent service and product, even when I accidentally ordered as"collect from store", they noticed my error and let me change the order to "deliver to me", which saved me a 300 mile round trip, and delivery was in the time slot they advised.”

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Posted 6 years ago

“Very impressed with speedy delivery.. and very pleased with the product”

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Posted 6 years ago

“Very fast delivery and a competitive price especially the delivery charge!”

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Posted 6 years ago

“good fast service and will use them again.”

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Posted 6 years ago

“Website was very straightforward to use, delivery was prompt as item was delivered well within the time frame stated on the website. When I contacted the customer service email with a query they got back to me quickly and were very helpful”

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Posted 6 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews