Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The speed of response from this company is just astonishing. A pm order placed this week was despatched from Kent within the hour and arrived on my doorstep in the Scottish Borders mid-morning the following day, beautifully packed and ready for my project. Thank you so much!”

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Posted 5 years ago

“Levelling compound arrived in very quick time, well packaged. Excellent service, thankyou.”

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Posted 5 years ago

“Ordered online and the item was delivered quickly. Good service so I used them again and would do so in the future 👍”

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Posted 5 years ago

“Highly recommend,very helpful knowledgeable staff”

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Posted 5 years ago

“Lilley Tile and Stone offered great value and did a great job delivering our products quickly”

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Posted 5 years ago

“Brought some grout, the delivery was quicker than I expected and packaged well”

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Posted 5 years ago

“Always helpful with enquiries, good communicators, quick end efficient service and reasonable value.”

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Posted 5 years ago

“Item was damaged in transit (not sellers fault). Great Comms from Stu, and replacement was promptly sent out. Highly recommend A*”

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Posted 5 years ago

“Great service. Thank you so much for your help.”

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Posted 5 years ago

“Good stock and quick delivery”

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Posted 5 years ago

“Quality product and fast delivery”

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Posted 5 years ago

“I couldn't fault Lilley Tile and Stone. From ordering online to Lee in customer service he made my purchase so easy and uncomplicated and they were the cheapest that I could see online or in local stores for Mapei Mapegum WPS Liquid Membrane. Thank you.”

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Posted 5 years ago

“Brilliant shop!!! Fast delivery”

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Posted 5 years ago

“Guys from the store very willing to help with good advice and knowledge.”

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Posted 5 years ago

“Fast service and very helpful. I will definitely use again. Highly recommend.”

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Posted 5 years ago

“Very helpful and extra tiles supplied to cover any breakages in transit.”

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Posted 5 years ago

“All stock available when ordered and all arrived in good time with only a minimal delivery charge. Thank you!”

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Posted 5 years ago

“Excellent product, fast delivery and very competitive prices. I would definitely use Lilley Tile and Stone again. Thank you.”

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Posted 5 years ago

“Easy and painless transaction - fast delivery, good product and careful packaging. The right amount of communication to inform where service has got to. Thank you, I will purchase again.”

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Posted 5 years ago

“LTP Rust Stain Remover arrived quickely well packaged revmoved very tough rust stains after a few applacations”

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Posted 5 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews