Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service..Highly recommended..Received items super fast..cracked on with my work sooner. Thank You. lilleyTileandStone.”

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Posted 9 years ago

“Great price great service and regular delivery updates thank you”

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Posted 9 years ago

“Quick delivery and good price”

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Posted 9 years ago

“Very quick service”

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Posted 9 years ago

“Quick delivery. Excellent customer service.”

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Posted 9 years ago

“we love this product because it brings the stone patio back to life. we did not appreciate the 2 very early morning automated phone calls from the delivery service.”

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Posted 9 years ago

“Excellent, speedy service. I asked and paid for next working day delivery and, although I was too late for a Friday delivery, they willingly arranged that the order arrived on Saturday morning.”

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Posted 9 years ago

“Excellent service. Delivered in less than 36 hours after ordering. Certainly use you again. Great prices too”

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Posted 9 years ago

“Excellent service, my order had been dispatched promptly and the items arrived in perfect conditions!”

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Posted 9 years ago

“I was charged £35 postage for parcel force. When I received my item 6 days later I took it to the post office who told me parcel force could send it for £14.19 including £50 insurance.”

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Posted 9 years ago

Bryan, we did double check this and can confirm the cost is a lot more than £14.19 for us to ship from the store to your location which is not on the UK mainland. Should you have any further queries on this please do not hesitate to contact me on ray@lilleytileandstone.co.uk. Best Regards Ray Cannon Lilley Web Support

Posted 9 years ago

“easy to order, good price, good, easy to track and early delivery. Cant ask for any more”

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Posted 9 years ago

“Very prompt service - items delivered in a timely manner”

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Posted 9 years ago

“Very quick and helpful response to my technical questions followed by quick and efficient dispatch and delivery of the products, even after opting for the standard postage.”

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Posted 9 years ago

“Very quick and helpful response to my technical questions followed by quick and efficient dispatch and delivery of the products, even after opting for the standard postage.”

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Posted 9 years ago

“Great service and speedy delivery Thank you”

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Posted 9 years ago

“The website was very easy to navigate and find what I was after. It was delivered as agreed and came well packaged. Overall I am very happy with the great service, great pricing and great product. I would highly recommend Lilley and Stone to all and will coming back for more.”

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Posted 9 years ago

“i found the 2 staff i spoke to very helpful , would buy again”

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Posted 9 years ago

“Order shipped quickly and well packed”

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Posted 9 years ago

“Great service”

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Posted 9 years ago

“Great Service, fast delivery and great price”

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Posted 9 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews