LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,554 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,554 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apart from two sides of outer box having drawing of erect male genitalia with added biro puncture holes to seemingly complete the desired effect by the pervert responsible. This Is of course totally deplorable and unexceptable. The LOGAN 35-1 arrived promptly, undamaged and met my expectations. Good design and easy to use.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we're very sorry to hear that your order has arrived like this. Rest assured we'll be investigating this incident with the courier used for your delivery. We are glad to hear that you are happy with the product otherwise. Regards, LION

Posted 6 years ago

“Good contact and quick handling of orders.”

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(CJ) - Posted 6 years ago

“Very prompt service! everything arrived packaged well and fast. Thank you!”

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Posted 6 years ago

“Good service, great range of products”

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Posted 6 years ago

“Friendly service and prompt deliveries”

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Posted 6 years ago

“As always excellent.”

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(SF) - Posted 6 years ago

“Delivery was speedy. One mountboard was incorrect and instead I had two of another I ordered and one had two mark ons, so not perfect. Mouldings all seem fine, were well wrapped.”

Helpful Report

Posted 6 years ago

Dear Customer, Sorry to hear your mount boards were not in pristine condition. We tried to contact you regarding sorting out replacements. If you could give us a call back on 0121 773 1230 so we can arrange for your replacements as soon as possible. Pleased to hear you are happy with the rest of your order. Many Thanks, LION.

Posted 6 years ago

“Helpful and prompt service, I’m very happy with the range of moulding and other framing supplies they provide.”

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(ML) - Posted 6 years ago

“great service! thanks”

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Posted 6 years ago

“so good to speak to a knowledgable ,helpful cheerful real live person”

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Posted 6 years ago

“excelllent!!!!!”

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Posted 6 years ago

“For the last time could someone update our email address. K Lewis Plus the mouldings are mostly damaged on arrival”

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Posted 6 years ago

“very good service my package arrived Friday morning thank you Brian Butler.”

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Posted 6 years ago

“All items good and very quick delivery”

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Posted 6 years ago

“Great service as always 🤗”

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Posted 6 years ago

“More 5 star service from Lion. Always better with a lion bar included though!!”

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(TW) - Posted 6 years ago

“Excellent quality products, prompt delivery. Helpful staff.”

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Posted 6 years ago

“Fairly quick delivery and all items supplied. I also received a catalogue despite asking in the past not to be sent any paper catalogues by post. I'm happy to order whatever I want on line. Sending me this large heavy catalogue is simply a waste of paper, time and energy. I was charged £14.95 +VAT for delivery. This seems excessive as my order came to a total of £76.60 and was under 5kg weight.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, looking at your order we can see that you have been charged our usual overseas carriage, therefore we can confirm the inclusion of the catalogue did not affect the charge. Including the Mouldings2020 catalogue in each order during September has in fact greatly reduced our wastage and postage. Regards, LION

Posted 6 years ago

“Everything delivered as ordered on time”

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Posted 6 years ago

“Quick delivery as usual. Quality products at good prices.”

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(INTERNAL) - Posted 6 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,554 reviews