LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,554 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,554 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and bad. The pieces I ordered were a good price and come promptly, but the delivery charge was outrageous. It turned out that this was because they'd included two very heavy catalogues that I didn't ask for or want - the catalogues were free, but the postage on them wasn't ! Spoiled an otherwise good experience”

Helpful Report

Posted 5 years ago

We're happy to hear the items you ordered arrived promptly. Our delivery charges are fixed and don’t vary whether or not we include catalogues with the parcel. The packing and delivery charge on orders under £125 reflects the fact that we charge trade prices for our goods. Delivery charges are clearly displayed before the order is confirmed so that customers can factor them in when deciding whether to go ahead. We include a set of catalogues with all orders from new customers as the feedback we get from most is that they are a useful addition to the website in helping navigate our range.

Posted 5 years ago

“Very simple and strait forward with speedy delivery and no issues at all so thank you”

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Posted 5 years ago

“Quick turn around. Well pocketed...the smarties were a nice gesture :-)”

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Posted 5 years ago

“Great products, really fast delivery (even in the middle of the current pandemic crisis), highly recommend at all times, but very impressed with service at this difficult time, was expecting a long (and absolutely justifiable delay) but arrived within a few days. Well done Lion!”

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Posted 5 years ago

“Fantastic service next day delivery box well protected friendly service cant wait for trade counter to open thank you see you soon”

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Posted 5 years ago

“Excellent service and goods, thank you, Ray”

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(ML) - Posted 5 years ago

“Website works. Communication good. Order arrived on time in good condition.”

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Posted 5 years ago

“I was pleased how quickly the parcel arrived. Product excellent”

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Posted 5 years ago

“Avery prompt service as always. Although this was a small order it was very well packaged. Thank you.”

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Posted 5 years ago

“Great service good quality fast shipping.... even to netherlands !!”

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Posted 5 years ago

“Always prompt and always courteous and helpful - I received a damaged (wood split) length of moulding which is about to be replaced once I'd sent a pic of the damaged piece. Couldn't be more helpful.”

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(TW) - Posted 5 years ago

“fantastic service, super fast delivery, even during the lockdown!! quality of product perfect. Thank you!”

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Posted 5 years ago

“Excellent as always.”

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Posted 5 years ago

“Thank you for your prompt service and for the Smarties 😋 Best wishes to you all please keep safe”

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Posted 5 years ago

“I usually phone in my order but this time tried your web site. After a few hiccups managed to submit my order and was extremely surprised, and pleased, to get the order delivered the next day - well done. I however, I think your postage cost was a bit high!!”

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Posted 5 years ago

“Superb service. Ordered my bespoke frame online, and had it delivered to my house within 36 hours. Excellent quality, superb delivery service and within 2 days we have a beautifully framed large poster on our wall. Excellent service, many thanks Alan From Portsmouth”

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Posted 5 years ago

“Excellent service during these troubled times. Everything in stock, with next day tracked delivery. Well done everyone.”

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Posted 5 years ago

“Awesome service, cantbelieve how fast they can deliver and prices are the best around”

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Posted 5 years ago

“My recent order of foamlite boards arrived in good time but I think very poorly packed. There is no inherent strength in the boards so they need more packing than the manufactures flimsy box - consequently a couple of corners are damaged, not enough for me to complain about but it is the least best packed of any recent parcels to me.”

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Posted 5 years ago

“I needed some advice on part of my order and the young lady who took my order was extremely helpful and friendly and nothing was too much trouble for her. My materials arrived the next day and everything was perfect. Thank you so much.”

Helpful Report

Posted 5 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,554 reviews