LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,555 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After years and years of coming to the trade counter with my bits of paper and looking for items in the warehouse, for the first time I used the service where I send in my requirements online and two hours later they are all there present and correct when I get there to collect, complete with invoice with 5% discount. Brilliant”

Helpful Report

Posted 7 years ago

Hiya, Thank you for your feedback! Great to see your online ordering experience was brilliant. A large proportion of our customers have now converted to online ordering and have noticed the same also! Best regards, Lion.

Posted 7 years ago

“very quick and good service”

Helpful Report

(INVD) - Posted 7 years ago

“Very helpful with discussing moulding for my paintings - and extremely quick despatch of samples. All I now have to do, is to choose which one I need - and then I will use the useful ‘chop’ service.”

Helpful Report

Posted 7 years ago

Thank you for your feedback! The Chop Service is a really efficient way for our customers to order mouldings. We look forward to supplying you in future. Regards, LION

Posted 7 years ago

“Aways fast and accurate service”

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(INTERNAL) - Posted 7 years ago

“Very efficient service, items arrived in good time and in perfect condition.”

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Posted 7 years ago

“Excelent service”

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Posted 7 years ago

“After mistakes on the last two orders involving the courier, Lion sorted this order out with no problems, than you.”

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Posted 7 years ago

Dear customer, many thanks for your review. Unfortunately when it comes to external couriers it is out of our hand but we will try our best to get the query resolved as soon as possible for you. Best regards, Lion.

Posted 7 years ago

“Great service prompt delivery”

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Posted 7 years ago

“Excellent service as always.”

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(INTERNAL) - Posted 7 years ago

“I ordered a couple of sample mouldings and they arrived the following day. Excellent customer service and super fast delivery- thank you Lions!”

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Posted 7 years ago

“Extremely happy with the results of the chop service and quality of the bare wood mouldings. Very fast turn around too.”

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Posted 7 years ago

“Contacted Lion to ask enquire about some samples of their “Padstow” range. Julia was very helpful and sent out a chevron of each product from which I’ve been able to select which would best suit my paintings. Great service. Thanks”

Helpful Report

Posted 7 years ago

Thank you for your feedback! It's great to hear from happy customers. We'll make sure this is passed on to Julia and the team. Regards, LION

Posted 7 years ago

“LOGAN 301 MOUNT CUTTER IS AN MARVELOUS HOME MOUNT CUTTER EASY TO USE AND PROFESSIONAL FINISH TO MOUNTS WOULD RECOMMEND TO ANY ARTIST WHO WANTS TO MOUNT THEIR OWN PICTURES.LION WAS VERY EASY TO DEAL WITH AND ITEM ARRIVED ON TIE AND IN GOOD CONDITION”

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Posted 7 years ago

“I have used Lion a few times, I tend to bulk buy. The products arrive promptly, well packaged and are always of a high quality and as described.”

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Posted 7 years ago

“You did really well. The goods arrived the next day even before the follow up email for tracking parcels. Can't fault service.”

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Posted 7 years ago

“A very professional company to deal with. No hesitation in recommending Lion to anybody. Stephen and Tracy are superb.”

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(SF1) - Posted 7 years ago

“Telephone info was friendly & helpful, order placed online came very quickly & damage issue was dealt with immediately & well. Great service. Lions have some really superb mouldings & the best selection of parts/hardware etc of any supplier.”

Helpful Report

(TW) - Posted 7 years ago

Thank you for your feedback! It's always great to hear from our customers especially that we're exceeding your expectations in terms of service and product. Best regards, Lion.

Posted 7 years ago

“I like the service your company gives me. The products are great, likewise the online ordering system. HOWEVER I would purchase a lot more from your company if you did away with the minimum ordering system. I often need just 6 or 10 metres of a cheap moulding or a single “chop” Frame. As a small framer I cannot afford to keep topping up order values to £50 or over stocking frequently used products.? One of the larger framing suppliers that. I use regularly will supply a Single length of moulding on most of their products and also a single chop frame if required with no minimum order value. They now, unfortunately get the majority of my business as little as the order value might be. Regards Mick Downes”

Helpful Report

Posted 7 years ago

Dear Mick, Thank you for your feedback - it has been passed on. Just to let you know we have decreased our minimum ordering over the years. It used to be £30 spend at least on sundries and £50 on mouldings. So we have combined the two. Best regards, Lion.

Posted 7 years ago

“Over many years Lion have, without failure, responded to my queries with the utmost help, efficiency, respect and kindness.”

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(ML) - Posted 7 years ago

“Excellent service as usual my order arrived two days early very happy.”

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Posted 7 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,555 reviews