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look incredible Reviews

4.2 Rating 277 Reviews
C-
Happiness Grade
C-

Refund - Average

58.82%
Industry Average
I returned the item I'd ordered and was told I'd receive a refund.
posted 2 months ago - Sam
Item never arrived, they stated that a refund was issued, never got it. I am fighting with them to get my money back. I have now involved my bank and Resolver to escalate my case. Disgusting customer service. PLEASE AVOID. Money is tight for everyone with the cost of living crisis, do not chance your hard earned cash with this company, don't learn the hard way like I have.
posted 2 months ago - P.L
SCAMMERS ! Never received product or refund ! AVOID!!!
posted 2 months ago - CJF
DO NOT use this company. Item ordered September. Never arrived. Many emails promising delivery. Still never arrived. Requested refund, refund promised within 10 working days. Now December no item and no refund. Bank has put investigation on, on my behalf. Gov.uk site states company west into liquidation 24/01/24.
posted 5 months ago - Mrs D
I ordered 30 ml of John Paul gaultier on 15 November I still have not received the perfume, the money has been taken from my bank account, I cannot get any response from them look incredible ??? I will be contacting my credit card company, no goods received, paid in full ? Either refund my money or send the goods as advertised please otherwise I will be taking appropriate legal action
posted 5 months ago - Anonymous
They didn’t deliver a part of my order, said they would refund me but never did and since than had never replied to any of my emails. Just lost 30£ because this is actually a scam, avoid!
posted 5 months ago - Nicoli Souza
looks like a scam! package hasn't arrived, I've had no response to my email. I've paid by credit card and hopefully the bank can refund. AVOID!!!!!!!!!
posted 5 months ago - Anonymous
50 Never received! Still waiting for the refund! Contacted customer care and first they will issue the refund please 3- 10 days.
posted 6 months ago - Anonymous
Have also just been scammed. Emailed to say goods had been lost in transit and to contact my bank as the refund had been made 🤬
posted 6 months ago - Angry
Do not buy anything from this company, article was never despatched, an email saying a problem in transit, still waiting for a refund 4 weeks later..now they say it is my card providers fault..this is a lie
posted 6 months ago - Anonymous