Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.88

4.9 Rating 4,697 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

Write Your review

Tell us how Lovefone made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the service, was completed within the time they said”

Helpful Report

Posted 5 years ago

“Excellent friendly and fast service- would highly recommend!!”

Helpful Report

Posted 5 years ago

“excellent service”

Helpful Report

Posted 5 years ago

“Excellent service, fast friendly and efficient. The booking a time slot is a great option.”

Helpful Report

Posted 5 years ago

“Replaced my battery and charge port in under an hour and gave me a discount :) Thank you Fouad!”

Helpful Report

Posted 5 years ago

“Efficient, friendly, clear. Arrived 9am, out of the shop by 9.25 with new battery and charging port for my iPhone 6S. Very happy. 😊.”

Helpful Report

Posted 5 years ago

“Excellent service, promptly delivered. they kindly attended to my battery issue as well as the faulty charging port and the gentleman I met was friendly. knowledgeable and enthusiastic. Have already mentioned them to a couple of my friends should they get any issues”

Helpful Report

Posted 5 years ago

“iPhone 7 microphone problems solved very quickly. Very knowledgeable staff and no fuss service. Good value for money too. Highly recommended.”

Helpful Report

Posted 5 years ago

“I had cause to visit for the second time in a few months. The reception I got was excellent, as was the work done on the phone. Most importantly they keep to their word re guarantee fior any work they do.. even had time for conversation when I picked it up. Thank you”

Helpful Report

Posted 5 years ago

“Took my phone to have the screen replaced ended up having to pay for a new microphone too as the technician said it was broken even though my phone had no problems with the mic prior. Was also told that I would have to bring my phone back in again to have a new battery fitted (even though I haven’t had any problems with the battery) and ever since my phone keeps dying after 1-3 hours use! Convinced they are breaking/swapping parts to make more money!!”

Helpful Report

Posted 5 years ago

Dear Amber, I've investigated your repair with the technician that performed it. There are two microphones in the device one on the charging port used for calls (which was working) and one used for facetime and whatsapp calls. When our technician opened the device he noticed that the flex cable for the latter was cut, likely when you had the screen repaired with another company. He explained this to you and offered to repair it to which you agreed. He also offered you a battery replacement which you did not want so your battery was not touched. Your accusation that we are swapping parts is untrue. We pride ourselves on being upfront and honest with customers which is why we offer a lifetime warranty.

Posted 5 years ago

“In and out in very short time on same day as booking. iPhone camera repair was cheap and staff were courteous and diligent.”

Helpful Report

Posted 5 years ago

“Brilliant. The guy who fixed my phone camera did it so quickly and it is perfect! Thanks!”

Helpful Report

Posted 5 years ago

“Speedy and friendly service, reasonable price.”

Helpful Report

Posted 5 years ago

“Excellent service, as before with these people. Knowledgeable and friendly, they did the work exactly as promised. Not exactly cheap, but a fair price for the work they did.”

Helpful Report

Posted 5 years ago

“Really good service. I popped in and asked them to fix my iPhone 8 rear camera (which I had managed to smash). They said it might need a full replacement (much more expensive) rather than just the glass replacing, but that they would see what they could do. I left them to it for half an hour, came back and they had replaced the glass and said to see how the camera is and come back if I want it replacing fully. Saved me quite a bit of money by not just replacing it all for no reason, and they were really helpful.”

Helpful Report

Posted 5 years ago

“very quick, responsive service”

Helpful Report

Posted 5 years ago

“iphone battery had "popped" and had pushed the screen out, it was replace quickly with no fuss.”

Helpful Report

Posted 5 years ago

“Friendly and effciient service as always - and the work was done free under their lifetime warranty!”

Helpful Report

Posted 5 years ago

“Great honest service - had a badly damaged iPhone 7 - screen totally mangled and circuit board showing Apple store and the Apple reseller on The Strand in London said na can’t fix as device bent out of shape bla bla - Lovefone sorted it in a morning for 79 quid highly recommend their Holborn Red Phone Box”

Helpful Report

Posted 5 years ago

“The service was very quick and I am very happy with my new screen. Thanks very much!”

Helpful Report

Posted 5 years ago

Lovefone is rated 4.9 based on 4,697 reviews