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Lovefone Reviews

4.9 Rating 4,712 Reviews
98 %
of reviewers recommend Lovefone
Company Reviews Product Reviews
114
 Questions Metrics
4.9
Based on 4,712 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lovefone Reviews
Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Anonymous
Verified Buyer
“VERY HELPFUL, WENT OUT OF THEIR WAY TO TRY ALL TO REPAIR MY PHONE, GAVE ME ADVICE ON WHAT TO DO NEXT DUE TO PHONE NOT BEING ABLE TO BE FIXED. HIGHLY RECOMMENDED, VERY FRIENDLY AND PROFESSIONAL.”
Helpful Report
Posted 7 years ago
Wing Ken Man
Verified Buyer
“Staff was very nice, quick with their work and my phone's battery has been working well. The 1 Year warranty is great as well.”
Helpful Report
Posted 7 years ago
Ceren Ahmet
Verified Buyer
“This is my second visit and the service yet again was brilliant. I had my phone fixed within half an hour and it was like a brand new phone. I can't fault the sevice they provide.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Shop is too small to wait in but there's a coffee shop just on the corner grey fast service”
Helpful Report
Posted 7 years ago
Nick De Perlaky
Verified Buyer
“Very easy to book an appointment online (for the next day). Very friendly service, and my phone was fixed in 25 minutes for a great price! I smashed my iPhone screen! I thoroughly recommend Lovefone to anyone!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent service. Very pleased.”
Helpful Report
Posted 7 years ago
Stuart Faulkner
Verified Buyer
“Great, quick service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent. Replacement battery for my mobile phone; replaced and ready within 15 minutes.”
Helpful Report
Posted 7 years ago
Lisa Westthorp
Verified Buyer
“"Extremely professional, efficient service for the replacement of iPhone battery. Value for money - I will recommend to all my friends. "”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Just 10 minutes to replace the battery on my iPhone 6 and it now lasts as long as it did when it was brand new!”
Helpful Report
Posted 7 years ago
Thorbjorn Johannsson
Verified Buyer
“new screen and done in a reasonable time. only three stars as there seems to be something wrong with the sensor that turns off the screen when on a phone call (when I put the phone up to my ear). Then the screens does not turn off, hence I constantly put people on hold, turn on the speaker etc..”
Helpful Report
Posted 7 years ago
Dear Thorbjorn, Thank you for the feedback - we're sorry to hear you are experiencing issues with the proximity sensor. This is something covered by our lifetime warranty so please feel free to come anytime so we can fix the sensor. Please let us know if there's anything else we can help you with. Kind regards, The Lovefone team
Posted 7 years ago
Anonymous
Verified Buyer
“quick, efficient, friendly”
Helpful Report
Posted 7 years ago
Frances Holloway
Verified Buyer
“Lovefone are brilliant! Excellent service and lovely people to deal with. I have been using them for a couple of years now and have every cause to be happy with their work. Highly recommended.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Easy and convenient service; the guy fixed my phone within half an hour and was friendly.”
Helpful Report
Posted 7 years ago
Anisha Mandalia
Verified Buyer
“Good quick service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great service. Lovefone make everything easy. My phone was picked up by courier, mended and back with me within a couple of hours.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very straightforward, staff were friendly and helpful plus they didn't rip me off when I thought it was £10 more!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Efficient, quality service for a jaded iPhone user. Thanks for the patient explanation and the speedy service.”
Helpful Report
Posted 7 years ago
Mario Bejarano
Verified Buyer
“Good service, on time and good quality repair.”
Helpful Report
Posted 7 years ago
Jeannette Penny
Verified Buyer
“Excellent service, quick, efficient. Outstanding value for money. Huge thanks.”
Helpful Report
Posted 7 years ago
Lovefone is rated 4.9 based on 4,712 reviews
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