Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.89

4.9 Rating 4,686 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,686 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, friendly service - reasonably priced and very quick!”

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Posted 4 years ago

“Absolutely awful. Took my iPhone XS in to have the lens replaced. They managed to put on the wrong lens so my camera had a black space on it then I asked them to fix it at witch they realised there probable and fixed it for me to then find out that they managed to scratch my camera when putting on the next lens so now my camera appears blurry. After consulting them about this they told me they “had no lenses left” witch i struggle to believe. Bad website and clueless people”

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Posted 4 years ago

“Excellent customer service from the store office in Tottenham Court Road. I didn't quite catch that persons name, however he was very kind and friendly when dealing with my request, as he was able to have my mic replaced and done it very quickly. I highly recommend this repair service for anybody that has faults with their mobile device.”

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Posted 4 years ago

“Excellent, prompt service by a friendly chap!”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Terrible quality of screen. When I asked for a refund they gave it to me but also replaced with a cracked screen. For £80 I think it’s awful”

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Posted 4 years ago

“Staff were friendly and my screen was fixed in a timely manner”

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Posted 4 years ago

“Prompt, friendly walk-in service. Fast turnaround. High quality repair.”

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Posted 4 years ago

“Ten minutes for a battery replacement. Cannot get any better than this.”

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Posted 4 years ago

“Have had my IPhone battery replaced here twice and both times the service was fine. Convenient location and nice staff.”

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Posted 4 years ago

“Swift, courteous, excellent work, at a lower price than a nearby (large!) competitor. Much appreciated - my phone and I were back at work ASAP and it's been performing perfectly since.”

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Posted 4 years ago

“A quick, efficient and friendly service. Thank you!”

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Posted 4 years ago

“Brilliant service. Only 30 minutes as a walk-in to replace a duff dock in my iPhone 7 today. No hassle, and professional service with a smile. Enough said!”

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Posted 4 years ago

“My Apple screen was changed in matter of minutes by a friendly and helpful member of staff (Faon-not sure about his name). In my opinion a price for a no original Apple screen was too expensive.”

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Posted 4 years ago

“The quality of the screen does not compare with the original apple one that I had. Such a shame. It has a slight blue ish tint that is obvious when comparing to the same model with an apple screen. If you are someone that enjoys taking photos / looking at photos or video and is likely to notice the difference then it’s worth going straight to apple for a replacement. The guys at the shop are lovely but quality just doesn’t match the price tag. Shame.”

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Posted 4 years ago

“Brilliant. Shattered screen and erratic battery replaced in no time. Friendly first class service which has been consistent every time I need Lovefone's help. Highly recommended.”

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Posted 4 years ago

“Very happy with the service received”

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Posted 4 years ago

“I always use Lovefone, they are quick, efficient and competitiively priced. No brainer!”

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Posted 4 years ago

“Excellent and efficient service!”

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Posted 4 years ago

“Fantastic service - really friendly and helpful. The only downside was finding something to do for 2 hours while they fixed my Ipad - with a brand new screen. But I'm so pleased to have it all fixed and working again. Thanks lovefone.”

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Posted 4 years ago

Lovefone is rated 4.9 based on 4,686 reviews