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Lovefone Reviews

4.9 Rating 4,707 Reviews
98 %
of reviewers recommend Lovefone
Company Reviews Product Reviews
114
 Questions Metrics
4.9
Based on 4,707 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lovefone Reviews
Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Cristen Caine
Verified Buyer
“I've used Lovefone before and had a good replacement screen fitted. Sadly this time the screen was very poor, with washed out colours and very low contrast. The colour representation was bad enough to make it difficult for my eyes to adjust to. I took the phone back and Lovefone weren't interested in helping - they said that as it was a third-party screen, the colours aren't guaranteed to be of any particular quality, and that the phone is technically functioning, which is all they will guarantee. This is a shame because the first time they replaced my screen (on a different phone), it was very good. Disappointed.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great friendly staff. Excellent speedy service. Would use again . Highly recommend. Thanks”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent service. Quick, low-cost, phone returned to me working perfectly.”
Helpful Report
Posted 6 years ago
Mitch Parsons
Verified Buyer
“As advertised....easy, quick and efficient replacement of my I phone battery in 20 minutes and at the promised price.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Fast and efficient service”
Helpful Report
Posted 6 years ago
Jonny Munn
Verified Buyer
“Great Service. Fast and Friendly!”
Helpful Report
Posted 6 years ago
Amy Wicks
Verified Buyer
“great service and so quick!”
Helpful Report
Posted 6 years ago
Helen Corbett
Verified Buyer
“Excellent service, very efficient. My phone looks like new again. Thank you”
Helpful Report
Posted 6 years ago
Oscar Chala
Verified Buyer
“Great customer service and timing! Bad screen damage; they totally replaced it; it now looks brand new!”
Helpful Report
Posted 6 years ago
Ian Smith
Verified Buyer
“Great service. Really friendly guy and the fix was carried out incredibly quickly.”
Helpful Report
Posted 6 years ago
Max Beliy
Verified Buyer
“Replaced a screen on my iPhone for a price less than my insurance excess, quickly and to top quality. Very convenient website too.”
Helpful Report
Posted 6 years ago
Andy
Verified Reviewer
“I've always been nervous of using third-party repair services, but when I got quoted a ridiculous price by my OEM I decided I would give Lovefone a try. Let me tell you folks - they are absolutely amazing. If you're looking for confidence that these are the right people to look after your shiny smartphone, I can assure you that these guys are the ones to pick. The service is quick. They repaired the screen on my Pixel with a super-fast turnaround. I sent my phone to them and it was back pretty much within 48 hours. They let me know when they'd received it, when they'd fixed it and when they'd posted it back (thanks Anca!). The best thing of all was the aftercare however. I wasn't quite happy with the fix, but whilst a lot of providers wouldn't want to know, Lovefone took the phone right back, paid for the postage and sorted it out. I don't know what else I can say. Great service. Rapid turnaround. Brilliant communication. Fantastic aftercare. Oh - and brilliant price!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Although they arrived late and I was waiting 10 mins they dealt with the quickly and ensured it was working afterwards. Very quick service and from my phone needing a fix to being fixed was less than 24 hours”
Helpful Report
Posted 6 years ago
Danielle Callender
Verified Buyer
“Very quick and looks amazing very pleased with their work on my phone screen and reassuring knowing there's a lifetime warranty.”
Helpful Report
Posted 6 years ago
Gabriel McArtney
Verified Buyer
“Very good service. Friendly staff and nice easy-going yet professional environment. My screen was fixed in 30 minutes, which was a plus. The only thing, which is not the fault of LoveFone, is that the new screen is not as responsive as the original Apple iPhone screen. But this was to be expected and all replacement screens would have this problem.”
Helpful Report
Posted 6 years ago
Emmanuel Aderemi
Verified Buyer
“Never thought my iPhone screen and battery could be replaced in the span of 20-30 minutes! Awesome service and it also comes life time warrantee (just for the screen) so I am at ease whenever my screen might break again. Top service and quality replacements are being used with Lovefone. I will definitely come back if any issues arises with my iPhone”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great service - repair carried out efficiently, incredibly fast turnaround, excellent communication. Highly recommended.”
Helpful Report
Posted 6 years ago
Tony Beverley
Unverified Reviewer
“Fast and friendly service. Fixed a problem on my iPhone 5 today in a few minutes and there was no charge!”
Helpful Report
Posted 6 years ago
Hassan Mohamed
Verified Buyer
“The whole process was so easy in terms of booking the appointment, and getting direction to the place. The Lovefone staff was great and professional. The repair was done within 30 minutes. I am glad I found them, and I will recommend to anyone who wanted to repair their phone.”
Helpful Report
Posted 6 years ago
James Flynn
Verified Buyer
“Excellent service.. perfect location”
Helpful Report
Posted 6 years ago
Lovefone is rated 4.9 based on 4,707 reviews
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