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Lovefone Reviews

4.9 Rating 4,707 Reviews
98 %
of reviewers recommend Lovefone
Company Reviews Product Reviews
114
 Questions Metrics
4.9
Based on 4,707 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lovefone Reviews
Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Anthony
Verified Reviewer
“Truly excellent service. Phone collected from north London by courier at 09.15, by 09.44 I'd received an email confirming what was wrong with it. By 10.12 an email to say work completed and an invoice. by 10.22 another email with receipt. Phone returned back cycle courier at 11.50 (which considering the distance involved is impressive in itself).”
Helpful Report
Posted 7 years ago
Shelley Jones
Verified Buyer
“Super friendly staff and quick service :) Have used several times!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“They got me in right away and my phone was ready in 15 min”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent service, well organized, good quality - used their service a couple of times in the last 2 or 3 years already.”
Helpful Report
Posted 7 years ago
Dean Yagiz
Verified Buyer
“Excellent Service. Turned up for my Appointment dropped off my phone. Went to grab a bite for lunch and when I returned my Phone was like new again. Very friendly and courteous vibes from all staff and reasonable prices. Will definitely be using this place again for any of my IPhone repairs and have even recommended it to my work colleagues..”
Helpful Report
Posted 7 years ago
Fernando Lee
Verified Buyer
“Totally a life saver! Had a screen replacement for my google pixel 2 at the Holborn branch. Only took half an hour, and the quality of the screen is really good. Totally worth the money! I would definitely recommend this place.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent staff, knowledgeable, quick, good prices. Very happy with the service”
Helpful Report
Posted 7 years ago
Parveen Duggal
Verified Buyer
“Lovefone replaced the smashed screen on my pixel in less than 45minutes! It couldn't have been any easier. Service was friendly, straightforward and efficient. I'm very happy customer and would definitely use them again.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Staff are helpful. Good service and you’ll get your item vey quickly. Excellent!”
Helpful Report
Posted 7 years ago
Teshale Gobena
Verified Buyer
“Excellent and swift service; I recommend Lovefone for anyone who wants to fix iPhone or Android phone faulty(cracked, etc)screen. The guy who fixed my iPhone was brilliant and excellent service. Good price too for 5 star service.”
Helpful Report
Posted 7 years ago
Maria Barrios
Verified Buyer
“Great service, quick and with a free case!”
Helpful Report
Posted 7 years ago
Stephane Delachenal
Verified Buyer
“Fast and serious😜”
Helpful Report
Posted 7 years ago
Caroline Papp
Verified Buyer
“The assistant was warm, smiling and answered my questions happily”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“They are fast, efficient and reliable. I love Lovefone”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent service, fast, friendly and courteous.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Quite decent and fast service!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Lovely little store with expert technicians. Great choice of electronic music as well.”
Helpful Report
Posted 7 years ago
Lilian Tula
Verified Buyer
“Lovefone went above and beyond my expectations, and were a light at the end of the tunnel after the nightmare that was making a claim with my insurance. When my insurance asked for a quote from a supplier to fix my Pixel 2 XL screen, they answered my request promptly, turning a PDF quote around same day. Once the insurer approved the quote and paid out, I then arranged for Lovefone to pick up my device next day via London courier from my office. No fuss arranging things whatsoever — I arranged it through the website, and had a rep call me same day to confirm details. They picked my phone up from reception, sent a payment link to my email, then dropped it off before lunchtime good as new. Their online payment system was super simple to use as well — no hassle logging into things or storing details. I highly recommend using their services, particularly in the London area. Thanks again!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“v quick service”
Helpful Report
Posted 7 years ago
Agnieshka Miko
Verified Buyer
“Fouad fixed my screen in barely 20minutes - wonderful service, professional and super quick and friendly!”
Helpful Report
Posted 7 years ago
Lovefone is rated 4.9 based on 4,707 reviews
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