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Lovefone Reviews

4.9 Rating 4,706 Reviews
98 %
of reviewers recommend Lovefone
Company Reviews Product Reviews
114
 Questions Metrics
4.9
Based on 4,706 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lovefone Reviews
Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Ben Beard
Verified Buyer
“Great service”
Helpful Report
Posted 6 years ago
David Linehan
Verified Buyer
“Excellent service”
Helpful Report
Posted 6 years ago
Khalid Hayat
Verified Buyer
“Excellent as always”
Helpful Report
Posted 6 years ago
Charlotte Lee
Verified Buyer
“A very quick, friendly, and convenient phone repair service. The phone box location at Holborn doesn't open till about 10 but other than that no complaints. Very reasonable pricing as well.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent service”
Helpful Report
Posted 6 years ago
Doug Stewart
Verified Buyer
“excellent quick efficient screen replacement service good value too”
Helpful Report
Posted 6 years ago
Endre Berta
Verified Buyer
“Excellent service! My phone was ready in 20 minutes with 12 month warranty,”
Helpful Report
Posted 6 years ago
Rubel Quader
Verified Buyer
“Excellent service. They replaced the screen on my iphone within half an hour with no problems. Friendly staff and great value for money. Would recommend to anyone.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great service. £300 odd on a new handset easily saved”
Helpful Report
Posted 6 years ago
John Wright
Verified Buyer
“Truly excellent service. Their system of booking a time slot for the repair of your device on line in advance may appear off putting but the reality is that they can far better organise their workload this way - helping them to avoid keeping you waiting.”
Helpful Report
Posted 6 years ago
Brigid Lenahan
Verified Buyer
“Fast and perfect!”
Helpful Report
Posted 6 years ago
Pheona Roberts
Verified Buyer
“Fouad was so kind and quick. I have already recommended LoveFone to my friends and will gladly recommend to anyone seeking professional and above standard service in London.”
Helpful Report
Posted 6 years ago
Rupert Adams
Verified Buyer
“Fast and easy service. Phone is looking good as new! Would recommend to everyone.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Replacement camera for IPhone. Fast, friendly service at a reasonable price. Handy central location.”
Helpful Report
Posted 6 years ago
Tom Norton
Verified Buyer
“Great customer service, efficient and high-quality work”
Helpful Report
Posted 6 years ago
Tom Boulderstone
Verified Buyer
“Excellent service, quick and reasonably priced”
Helpful Report
Posted 6 years ago
Julie Lavollee
Verified Buyer
“Excellent service and assistance. Strongly recommended.”
Helpful Report
Posted 6 years ago
Janet Lau
Verified Buyer
“Fouad who works in the Red Phone Box (yes, really, an old BT Red Phone Box!) in Holborn is not only brilliant, but friendly, helpful and knowledgeable. He has fixed so many of my friends and family’s ‘phones I’ve lost count! Wonderful!”
Helpful Report
Posted 6 years ago
Jonathan Radcliff
Verified Buyer
“Amazing! Ive had a mobile and insurance for so many years and never once needed it to be fixed. Typical that when I stop my insurance a few months later I go and smash the screen on the pavement. Without apple care, things started to look pricey until I came across Lovefone. Still unsure I read the reviews and the cost was lot cheaper than other similar places out there. Book an appointment via the website which is an amazing idea as I knew I was 100% going to be seen that day and time and not be waiting around likes its a hospital. Went in, the guy looked at my phone, said no problem, 30 min max, you can stay or come back. Went to Oxford street to do few things, came back, amazing, all sorted. Looked like new, even had a screen protector on it. 100% great service, easy, quick, reliable and would go and see them again. Been a few days now since it was fixed and the screen is working like usual; no colour problems or light or speed problems, so again great great great.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Ruined my phone - I got the screen replaced on my iPhone. The service agent was in a rush and took just over 5 minutes to tear down and replace the screen on my iPhone. Since then, the battery is ruined - it discharges within an hour and does not charge properly (port damaged). Took it back to Lovefone who changed the screen again but said the charging port is wobbly and can't do anything about the battery. two trips, time wasted and no resolution. Regretting using them. If you don't want your phone ruined go elsewhere.”
Helpful Report
Posted 6 years ago
Lovefone is rated 4.9 based on 4,706 reviews
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