Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.88

4.9 Rating 4,712 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used these guys 3 times now (2 screens and a replacement battery) for different phones over the past couple of years. Always a good service. If you live and/or work in town the courier service is excellent too. Someone comes and gets the phone off you, you can track it all the way back to their repair shop. Once fixed you see it come back. All done within a 3-4 hours. I definitely recommend.”

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Posted 9 years ago

“Very very quick, friendly people, didn't treat me like an idiot for dropping my phone down the toilet despite the fact that I am definitely an idiot for that reason. Not sure about cost because I haven't received iPhone repair before but seemed reasonable.”

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Posted 9 years ago

“Replaced battery in 20 mins. Only had 1 day but phone functioning as it was before with excellent battery life. Thanks Dom”

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Posted 9 years ago

“Lovefone's primary service is to repair screens on phones and tablets. Mainly Apple products, if I am not mistaken. This requires a number of steps: 1-Making the customer feel comfortable that they are (a) trustworthy and (b) expert at this job. 2-Allowing for easy dropoff/pickup of the broken product. 3-Having transparent pricing to allow you to understand what you are getting. 4-Be helpful during the repair process. and 5-Be fair in pricing. Lovefone absolutely exceeds the highest standard in all these steps. They were very friendly and explained the entire process up front to me. The ability to schedule appointments to come in person, mail your phone/tablet in, or have a courier come get it couldn't make the transfer easier. Their pricing was clear (on the website and in person) and very fair. And finally, and most importantly, the repair was perfect. Hello, new iPad! Thank you very much for your help. My kids thank you also!”

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Posted 9 years ago

“Very quick, high quality service and fairly priced”

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Posted 9 years ago

“Lovefone sent flavius out especially to replace my iPhone 6 screen inside a phone box in greenwich. Great use of an iconic design. Very helpful and friendly and most importantly quick! Would recommend.”

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Posted 9 years ago

“Very quick and good service, lovely and helpful staff.”

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Posted 9 years ago

“Service was fast and efficient! Done with a smile!”

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Posted 9 years ago

“Quick, affordable, efficient.”

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Posted 9 years ago

“great service and quality”

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Posted 9 years ago

“Brilliant service and so much cheaper than buying a new phone. Lovefone 1 Apple 0!”

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Posted 9 years ago

“Very efficient, friendly service”

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Posted 9 years ago

“It was a really quick and friendly service.”

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Posted 9 years ago

“Booked for a charging port / battery replacement and was told the phone would probably have more problems due to being splashed by water - so although no repairs were done, I was impressed by the honesty of the staff”

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Posted 9 years ago

“As a serial breaker of phones I've become a regular customer (unfortunately). It's always a fast and friendly service. So thank you very much”

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Posted 9 years ago

“Easy to book appointment in line, quick and efficient. Great service.”

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Posted 9 years ago

“Really quick and efficient service. The repaired screen looks just like the original screen and works perfectly well.”

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Posted 9 years ago

“Friendly service, quick delivery reasonably priced :) Good clear advertizing on The Internet :)”

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Posted 9 years ago

“excellent walk-in service - phone serviced within 30 minutes and good as new - would recommend & use every time - A***”

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Posted 9 years ago

“Very prompt and efficient service, priced much more attractively in comparison to Apple's charge for repairing a broken iPhone screen. Please keep up the good work.”

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Posted 9 years ago

Lovefone is rated 4.9 based on 4,712 reviews