MagicJack Insights

MagicJack have a Customer Happiness Grade of D. Customers are unhappy with their customer service.

 

D
Happiness Grade
Are you a business owner? See Business Solutions
D

Customer Service - Average

50.00%
Industry Average
" The power adapter failed ( twice ) and they refused to replace it. The 'guarantee' is only for 30 days. The charge to replace it was approx. $16. Having spent over an hour on the chat app with them they also refused to refund my money for unused years of service so I am left with a useless device. "
- Paul in Toronto
" I have a problem with service, but when I call for help, they said that I must pay $70 than I will get help!!!! "
- Nelia

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Create Free Account Now

Fill the details below & get instant access