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Mala Art Co Reviews

4.9 Rating 340 Reviews
B-
Happiness Grade
B-

Refund - Average

66.67%
Industry Average
Lovely company to deal with. Artwork arrived promptly and well packaged. The quality was lovely. I bought a lot of pieces and just one didn’t work in situ as I had planned. With no trouble or fuss Miriam handled the returns process of one piece. I received my refund and am now in process of re-ordering a replacement piece. Lovely company to deal with. Very happy.
posted 4 months ago - Joanne A
communication was prompt. Refund process was easy and quick
posted 1 year ago - Lalitha S
Good customer service. Our product arrived sooner than they said. I also had to send a picture back to them and received a refund almost immediately.
posted 1 year ago - Mark S
Unfortunately the picture wasn't exactly what we wanted and had to return to Mala. Zoe at Mala did everything to help when the courier I used failed on several occasions to deliver it back. The refund was processed very quickly. Thank you Mala for all your hel
posted 2 years ago - Bob S
Had to return which was expensive but Mala processed the refund straight away so no complaints.
posted 2 years ago - Carla B