Marks Spencer Appliances Reviews

“ Customer service was great, very helpful and considerate ”

“ The friendly service by staff and excellent value for money ”

“ M&S is one of the retailers that varies in the quality of service, from not so good (in the past) to very good. This time I was pleasantly surprised after ordering 2 piece baby outfit (knitted dungarees and basic short growth) everything was OK, only thing that could be improved was the time I had to wait to be served once collecting my order, the outfit was so pretty I have ordered another one in bigger size. ”

“ After sales service to be honest wasn't up to scratch. M&S was very tardy acknowledging my return. ”

“ I purchased clothing online from them. The service was very quick and efficient. They are what they have always been, a good firm to deal with. ”

“ Bed was delivered on time and to the room, even though it was difficult to get the mattress up the stairs. It was fully assembled quickly and correctly. Good value for money and a great service, saving me a lot of bother and time. ”

“ I ordered a pair of shoes online, they were delivered within two days and as soon as I looked at them they were the wrong colour. I took them back to the store and was given a refund with no questions. Fantastic customer service ”

“ Ordered a large item via internet. Arrived quickly and the service from the delivery men was excellent. Positioning the item and removing the old one. Five star service. ”

“ Easy to order on their web site, fast delivery to a local M&S food store where I could collect the clothes from for free within a few days, great service. ”

“ Trying to find a certain pair of trousers in store but the helpful assistant was unable to find them. Instead she ordered them for me with free in store delivery. Great customer service. ”