masdings.com Reviews

Name: masdings.com
Address: 13 Middlegate, Newark
Rating: 4.78

4.8 Rating 6,922 Reviews

96 %

of reviewers recommend masdings.com

4.8

Based on 6,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01636703050

Email:

ben@masdings.com

Location:

13 Middlegate
Newark
NG24 1AG

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masdings.com 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order process was ok. However I cannot comment any further as I am still waiting for the item to be delivered”

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Posted 9 years ago

“no fuss, no dramas - quality service & pricing. will use again.”

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Posted 9 years ago

“Ordered on the Friday morning and arrived on Christmas Eve next day was not expecting to come until after Christmas. Son was very happy thank you!”

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Posted 9 years ago

“Fast and swift delivery”

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Posted 9 years ago

“Excellant delivery, next day.”

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Posted 9 years ago

“fast shipping”

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Posted 9 years ago

“Great prices and service.”

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Posted 9 years ago

“Easy to deal with as expected.”

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Posted 9 years ago

“Great shoes, and hassle free and quick delivery.”

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Posted 9 years ago

“Great choice! Great great choice!”

masdings.com 5 star review on 16th November 2016

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Posted 9 years ago

“Great offer on a jacket for my husband. Great price in the sale.”

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Posted 9 years ago

“Fantastic prices for top brand items and standard delivery was nice and quick. Very happy!”

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Posted 9 years ago

“Great service, great quality, fast delivery!!!”

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Posted 9 years ago

“I fell foul of the rather strict 14 day return policy (by a few days) as I was dealing with my rather demanding newborn baby. I called Masdings to see if they could refund instead of credit note but the answer was no. This is a small store/website that I am unlikely to want to order from again and so I felt it was likely I would never use the credit note and the store had just taken £80 of cash off me for nothing. My original order total was £9 more than the value of credit note - why? Because they deduct £5 delivery charges plus £4 for the cost of the return!! How many other stores would do this?! Not many. I kept an eye on the site to try and use this credit note so this money was not lost. Eventually found a jumper that would be suitable, although as it was not to the value of the credit note I chose a top that was in the sale to top up the order purely to use up the credit note rather than needing this top. When tying to place the order I could see no reference in my account of the credit note. I called Masdings who said I need to place the order with a debit/credit card and behind the scenes they will deduct the credit note and instruct my bank how much money will be taken. Not straightforward or transparent at all! Two days later I receive a dispatch notice and a day later the order arrived. Not the two items I ordered, just the higher value jumper. I called Masdings again to find out where the top was to be told it was out of stock and I should have received an email confirming that. No email received (I checked junk mail too). So I paid £5 delivery postage for the one item (would have been cheaper to order this item directly from the brand website which has free postage) and still have a credit note of the £13 balance of which I will then need to keep an eye on the site in future months until something comes in that I would like (nothing on this website is low value so I will be buying something considerably more than £13), and will have to pay another £5 postage for that! All in all, a very odd business model that seems eager to rip off customers who will end up with credit notes that they will not use. The brands they sell can be bought for the same price off the brands own websites and you will not have to pay the excessive delivery and returns charges (with a 30 day returns policy).”

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Posted 9 years ago

“Pleasure ordering from with quick delivery”

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Posted 9 years ago

“First purchase great customer service and exellent delivery process.”

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Posted 9 years ago

“Great products at great prices and very quick delivery”

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Posted 9 years ago

“High-quality service!”

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Posted 9 years ago

“From our first contact with Masdings the level of contact with us was exceptional, we were informed of everything from placement of order through to final delivery which was as close to the minute as you can get. I think the level of service was superb. Thank you.”

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Posted 9 years ago

“Great value item, no hassle rapid delivery! Thanks very much!”

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Posted 9 years ago

masdings.com is rated 4.8 based on 6,922 reviews