Mister-Auto Reviews

Name: Mister-Auto
Rating: 2.36

2.4 Rating 33 Reviews

30 %

of reviewers recommend Mister-Auto

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2.4

Based on 33 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Mister-Auto 1 star review on 19th October 2021

Dhannani

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been ordering parts for my car. Honda Accord 2011, 2.2i dtec. Cabin filter it is completely wrong. Even on the box from cabin filter it is written 98> Accord CG/CH and my Accord is 2011 CU3. Trying to find any contact email. It's completely wrong part. That cabin filter it's not for Accord 2011. How is this possible that other few filters which came are OK but cabin filter it is wrong. Will be changing brake Discs tomorrow. I hope those discs are OK. Please somebody to contact me and resolve the mistake with cabin filter. It is bit annoying when you wait for parts 1 week and after that they are wrong. I hope mister-auto understand that. Another problem was with disc brakes which I fitted. They were screws missing which hold the disc in place. I have called mister auto and explained situation. They are very smart how to make money. If somebody is interested I can explain simply. Now they are telling me to print the label and send back the wrong part to them and after that they will refund me with the cost of my cabin filter. When I will get refund then I will be able to use this money again to buy right cabin filter. Now the smartest part. But my filter will cost only around 10€ so I will have to pay for delivering this part to me nearly 8 € haha. And this is why this company is scamming company. They know very well that nobody will bother with fighting for 8€ and they put wrong parts for a reason.... Mister Auto shame on you. I was hoping that this company it will be fair with their customers and they will resolve the problem the fastest way. But I was wrong. Another online smart scammers....”

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Posted 5 years ago

“Great service, very good prices.. paid extra postage for faster delivery and only received part of delivery in error.. full postage refunded no issue and missing part delivered. Will definately use this company again.”

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Posted 5 years ago

“Ordered a pair of wiper blades but they came for LHD cars so asked for refund. Called customer service and I have been told by Michelle no problem but when I said that I live in UK and they should send me RHD wiper blades I have been told that in UK there are two types of cars on the roads and I should pay attention what I'm buying. On the web site there is no information about suitability of blades or option to choose the right one. I find that insulting and rude. It looks more like a scam than a real company which is trying to help and improve relations with customers.No apology from Customer Service for an inconvenience and I lost £9 of delivery cost as well. Refund given two and half months after order placed. Item was sent back first to Germany then to France. Too much hassle, not worth it, don't recommend!”

Helpful Report

Posted 5 years ago

“I ordered wiper blades for a VW Sharan. I input the car registration and I had a list of products to choose from. When receiving the blades, they could not be fitted on a UK car as it was the model for continental cars. The package also mentioned it was only for left hand drive car. I returned the blades and I was refunded after 3 messages to the customer service 5 weeks later. However, I was still charged the shipping costs. Customer service refused to refund the shipping costs.”

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Posted 5 years ago

“they did not made me happy because they would not changed the order”

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Posted 6 years ago

“Prices were cheaper compared to other parts sites. Free delivery over €40 which was better than rivals also.”

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Posted 6 years ago

“Quality products, delivered on time”

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Posted 6 years ago

“Good prices and delivery arrived in no time at all”

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Posted 6 years ago

“there delivery service is bad. it told me conflicting delivery days and then after phoning customer service, it was none of these days. I got a full refund and got on with my day! wouldn't order again”

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Posted 6 years ago

“mister auto gets the parts right fist time for you car, they have good prices and fast delivery. They keep you informed of your order good company to buy from”

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Posted 6 years ago

“Great site for car parts cheaper than ebay on all of its parts with recorded delivery. I would recommend this site to anyone!!!”

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Posted 6 years ago

“This company is amazing in having massive discount for customers in buying car parts for any vehicles. You have to buy up to a certain amount for free delivery but most on line you need to do so. Its a great company . The technical team do listen if problem with a order or the web side did not recognise a Promotion Code . I am very happy with them in supplying all brand names or the choice to buy cheaper but just good , this is aftermarket parts.”

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Posted 6 years ago

“Very nice prices. I often Shop there.”

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Posted 6 years ago

Mister-Auto is rated 2.4 based on 33 reviews