Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 32,767 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 32,767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Location:

Moda In Pelle, Frontline Building, 34 Enfield Terrace
Leeds
LS71RG

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Moda in Pelle 5 star review on 9th March 2026

1450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i absolutely love the shoes and handbags my favourite place to shop”

Helpful Report

Posted 1 year ago

“My favourite Brand for trainers. Always leather and comfortable the minute you wear them. Light on my feet. Great value and quality for your money.”

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Posted 1 year ago

“Comfy and stylish trainers for the older woman !”

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Posted 1 year ago

“Good service and Web site”

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Posted 1 year ago

“I all ways buy my shoes boots trainers sandflies from Moda in pella I love the styles and the fit and everything about them have shopped there for years”

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Posted 1 year ago

“Super fast service and great product.”

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Posted 1 year ago

“I ordered pair of dual fasten trainers. However they were much to small. My payment also said it hadn't went through therefore I ordered again so ended up with a duplicate pair and charged twice. I returned both and awaiting refunds for both pairs.”

Helpful Report

Posted 1 year ago

Hello Grace, Thank you for your review. We are terribly sorry to hear that your recent order was not the right fit, We can confirm that once your return has arrived back into our warehouse refunds can take up to 10 working days to be processed. Once this has been completed you will receive a confirmation email. Best wishes, Moda in Pelle

Posted 1 year ago

“My experience is always brilliant. I've purchased two pairs of trainers and the boots on line and your customer service is 💯%.”

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Posted 1 year ago

“Customer service is slow to respond. I bought a pair of shoes, size 7, when they arrived one shoe was 7 the other a size 6, contacting Moda in Pelle was hard work, no one answers the telephones, leaving email the only choice, they didn't reply on the 3 days it stated and only after a 2nd email did I get a response. Very poor service.”

Helpful Report

Posted 1 year ago

Hello Alison, Thank you for your review, we are terribly sorry to hear that you received two different sizes in your recent order. If you could kindly provide us with your email ticket number we certainly would be happy to assist further in getting this resolved for you. Best wishes, Moda in pelle

Posted 1 year ago

“Moda in Pelle says it all. Excellent .”

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Posted 1 year ago

“Very pleased with my purchase. Love my boots. Good quality, great service.”

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Posted 1 year ago

“Moda in Pelle is always ny first port of call for shoes and boots as I know a size 4 with them is a perfect fit. I sometimes call into their Manchester branch or buy online. The shop staff are so good with customers and will offer truthful advice. I love going into the shop as it has a lovely vibe and atmosphere. Goods bought online are delivered speedily.”

Moda in Pelle 5 star review on 9th March 2025

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Posted 1 year ago

“Really lovely quality trainers with little design features to make them stand out, will buy again from this brand”

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Posted 1 year ago

“I ordered two hand bags. I was really surprised how fast the order arrived. Both bags have a very nice quality. It was my first order but not last one.”

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Posted 1 year ago

“Quick service, most comfortable boots I now own”

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Posted 1 year ago

“Excellent service. I ordered a pair of trainers that looked fabulous. Received within days of my purchase. I am very happy with the item, great fit, feel lovely on. I did downsize as others had mentioned, perfect fit. I will definitely be purchasing more from Moda in Pelle.”

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Posted 1 year ago

“Received my trainers and they was perfect,can not fault them.”

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Posted 1 year ago

“Absolutely love moda in pelle . I have sandals , boots and trainers. All comfortable and soft on your feet. Such lovely soft leather in striking colours 💙💖”

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Posted 1 year ago

“Always very good delivery service, and at no additional charge. The shoes are of a high quality with a good variety of styles and colours. The website is easy to navigate and often additional discounts are available at check out. An overall good experience!”

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Posted 1 year ago

“Superb quality with the boots and excellent value for money.”

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Posted 1 year ago

Moda in Pelle is rated 4.7 based on 32,767 reviews