“
Nice shoes but not the style I wanted. They don't do free returns, unfortunately.
”
posted 4 weeks ago
- Anonymous
“
I have been so disappointed with Moda in Pelle. It cost me £20 to return boots to them. I live in Scotland so they have no stores near me. I have still not had my refund and that has been a couple of weeks. I would never buy from them again. The returns are so expensive and inconvenient.
”
posted 1 month ago
- Amy Crooks
“
I would have returned them but was out of the country when they were delivered and missed the returns window.
”
posted 1 month ago
- Laura Draper
“
I have raised multiple orders with Moda in Pelle. The quality of the shoes is reasonable for the price and there are regular discounts. The only downside of ordering on line is that the returns process is very slow as well as the response from customer service. However, delivery is always fast.
”
posted 1 month ago
- Viktoriya Angelova
“
I love MIP shoes!
I’m very sad my local store has closed recently as this means online shopping and potentially returning items a real hassle.
Returns are slow, the courier was unable to locate the returns place the first time and I had to offer directions found online. I am still waiting for my money back, it’s been 9 days, this is too slow.
It’s concerning.
”
posted 1 month ago
- Sarah Harrison
“
If they soeted their returns out, I'd give them 5 stars instead of 3.
”
posted 1 month ago
- S E Farrar
“
Received faulty product. Have made 5 attempts to contact customer service to request a returns label. Zero response. Absolute rubbish. Won’t shop again.
”
posted 2 months ago
- Lindsey Sharp
“
I emailed customer service, as instructed in their returns policy, with photos showing the damaged boots.
”
posted 4 months ago
- Dianne Marchant
“
I havecreturned my purchase
Returns are not made easy
When will my account be credited with my refund
”
posted 4 months ago
- Linda Jones
“
Easy to order, fast delivery, and free returns to a Moda in pele shop.
”
posted 4 months ago
- Lesley Hazell
