Momentum Driving School Reviews

4.8 Rating 1,168 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
I have have very mixed feelings about Momentum Driving School. Your instructor Michal Krupa is excellent I can not fault him whatsoever. On the other hand momentum admin team could do with some customer service training. I completely understand that they are having a tough time at the moment with back log of tests but some appreciation of the paying customer certainly wouldn’t go a miss
posted 2 years ago - Sarah
I thought there service was great considering we had to deal with all of the COVID complications, also Colin’s a great instructor, firm but certainly fair, wouldn’t of passed without him.
posted 2 years ago - Jacob
Great service especially rebooking tests due to multiple lockdowns 👍🏻
posted 3 years ago - David
Really helpful, excellent service, fast response by email every time. Test was rescheduled several times due to covid restrictions but I was always kept up to date of any changes. Would definitely reccomend.
posted 3 years ago - Anonymous
Absolutely brilliant! From my first enquiry I was always kept in the know and even when my test was cancelled and moved, they informed me in plenty of time. They allow lessons to fit around your work schedule and were very accommodating to my needs. Allan Neave is a sublime driving instructor! Would easily recommend him to anyone. Know's exactly what he's talking about and made me feel at ease in the car. Great service!
posted 3 years ago - Connor
Driving instructor was great, Momentum were flexible, responsive and efficient on the admin side. All in all a great service much appreciated.
posted 4 years ago - Daniel
I have found my time with Momentum Driving School to be a pleasant one filled with efficient service and professionalism. My instructor Mohammed Arshed Lodhi was very attentive to my needs and intensely committed to ironing out my shortcomings behind the wheel culminating in an effortless pass of the driving test! PS: I had difficulty making payments online Tayo.
posted 4 years ago - Oretayo
Derek Mathias is the most incredibly calm, patient, kind man I have ever met. I passed my driving test with him today first time after a 12 hour intense course. He gave me the confidence I lacked and supported me 100% these past few days and for that I could not thank him enough. He listens to your worries, reassures you and has an amazing teaching ethic. I felt comfortable and at ease the minute I’d met him and can honestly say, after many instructors he was by far the best. I am so over the moon, a full uk driving license holder and it is all thanks to his guidance. I would recommend Momentum 100% and would hands down recommend Derek all day everyday. Thank you for your amazing customer service I will be forever greatful! :)
posted 4 years ago - Amelia Jane
Excellent service in booking lessons and test. Great communication and worked to my times and needs. Highly recommend
posted 4 years ago - Hayley
Very efficient service, both from the admin team, right through to the instructor. A great way to achieve your goal . Would recommend this way of learning , especially if you are a slightly nervous driver !
posted 4 years ago - Jasmine