Mortgages by Simply Reviews

5.0 Rating 160 Reviews
100 %
of reviewers recommend Mortgages by Simply
5.0
Based on 160 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Email:

david.white@simplysg.co.uk

Location:

14 Park Square East,
Leeds
United Kingdom
LS1 2LF

Really helpful and informative from start to finish
Helpful Report
Posted 5 years ago
We were looked after by Rob. Rob was very professional but also warm and friendly, he was extremely helpful especially when it came to our insurance, my husband was diagnosed with testicular cancer just as the application was being processed which was a nightmare, but Rob happily helped us to organise cover for my husband at the best rate available to us and our circumstances. Everything else ran very smoothly thanks to rob and the team at mortgage thoughts, I have already reccomended highly to a number of my friends who are looking to become homeowners as no challenge was too big and nothing too much of an ask. Thank You Rob and the team at Mortgage Thoughts.
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Posted 5 years ago
We would highly recommend mortgage thoughts to anyone who is seeking a mortgage broker. Luke and Stephanie are excellent communicators and answered all of our questions promptly. We thought we would struggle to get a mortgage at a competitive rate due to previous financial issues, but because of Luke's excellent expertise, he was able to secure us a fantastic mortgage product. Luke and his team took the stress out of applying for our mortgage and it was worth every penny. We will most definitely be using mortgage thoughts for our re mortgage in 5 years. Mortgage thoughts also helped us with life and house insurance. Rob was extremely informative and made choosing the right cover for us easy. Thanks to everyone at mortgage.
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Posted 5 years ago
Very quick and helpful service
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Posted 5 years ago
Couldn't be happier with the service from Mortgage Thoughts, very professional. I will definitely be recommending them to my friends and colleagues. I was worried that I would not be able to get a mortgage after being in an IVA, They spoke very well, kept me up to date and confident. Great service, thanks again :)
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Posted 5 years ago
Amy and Stephanie looked after us during the process, thank you!
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Posted 5 years ago
Rob provided a good service, he got us a mortgage with a 10% deposit. The process was frustrating at times due to the amount of information the lender wanted but he got us what we wanted so it was worth it. Rob explained the process at each stage. I would highly recommend Mortgage Thoughts.
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Posted 5 years ago
Fantastic service from start to finish.
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Posted 5 years ago
So helpful and really knowledgeable, made getting a mortgage easy and understandable. Could not recommend enough.
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Posted 5 years ago
Rob offered a great service, with some difficulties due to previous credit issues he persevered and managed to obtain a mortgage for me. Rob dealt with any issues that arose quickly and effectively and I was very pleased with the quality service provided, would be happy to return when my current deal is due to expire.
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Posted 5 years ago
The service we were provided by Mortgage Thoughts was excellent throughout. The only issue was with the time it took for the actual mortgage lender they were using to process some of the paperwork because it took a lot longer than anticipated. All in all though we were happy with the service and would certainly recommend their services to other people.
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Posted 5 years ago
Very professional, efficient & slick service. We are extremely satisfied and will definitely recommend them
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Posted 5 years ago
We have arranged two mortgages through this company and have found the service to be outstanding. In the case of our first mortgage, we had been refused a mortgage from a high street lender simply because an ex partner had been late making mortgage payments twice and one us was still associated with that mortgage on paper. We were very distressed being in our late 50s and never having been refused credit of any kind before. Emma handled our mortgage sensitively and with kindness, understanding and efficiency and we had a very good mortgage at a better rate than the one we were trying for within 48 hours of contacting her. We trust this company to find us the very best deal (which we think justifies the fee considering the time and worry it saves us) and we would recommend them to anyone.
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Posted 5 years ago
This was our first time buying a home and had no idea what to do. Rob explained everything in detail every step of the way. Rob always responded to emails and calls promptley and I was amazed at how little we had to do, stress free process thanks to Rob. Friendly, professional and I never felt like I was asking a silly question. Would highly recommend Rob and Mortgage Thoughts. Thank you so much for all your help.
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Posted 5 years ago
Excellent service from Emma & Stephanie from start to finish. Very pleased. Kept informed throughout. Highly recommend.
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Posted 5 years ago
My broker was professional. understanding, supportive and efficient. Mortgage thoughts helped me to get a mortgage although my situation was quite complex.
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Posted 5 years ago
I have used the company Mortgage Thoughts twice in order to get the best deal with a re-mortgage. Luke and Stephanie were extremely helpful and were able to explain things clearly, so that I understood what was going on at each stage of the mortgage process. They were able to take away most of the stress associated with arranging a mortgage, by dealing efficiently with the paperwork as we went along, so that the whole thing went pretty smoothly. It was always possible to get hold of someone when I needed to clarify anything.
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Posted 5 years ago
I would just like to thank Luke for doing what he’s done! I didn’t have clue what I was doing so I’m so glad I had Luke’s expert knowledge. He got me a really good deal when in reality I didn’t think I stood a chance of getting any kind of deal! He worked all hours and kept me informed every step of the way, even advised us on other things to help improve credit scores! Thanks again for everything!
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Posted 5 years ago
Luke and the team at Mortgage Thoughts have just helped us arrange our 7th mortgage. I am proud to call them a valued part of my growing business. I cannot reccomend their services highly enough. They are professional, prompt, thorough whilst being personal too. Many thanks to the whole team at Mortgage Thoughts for your ongoing support and work.
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Posted 5 years ago
This is the second time we have used Mortgage Thoughts in 2 years and will do so again when the time comes. Emma and Stephanie are exemplars of great customer service and have always got us the best deal. They helped us enourmously when others were not so willing and their due diligence superlous. Strongly recommend Mortgage Thoughts in every way.
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Posted 5 years ago
Mortgages by Simply is rated 5.0 based on 160 reviews