Morvelo Bicycle Apparel Reviews

Name: Morvelo Bicycle Apparel
Address: 37A Gloucester Road, Brighton
Rating: 2.94

2.9 Rating 34 Reviews

24 %

of reviewers recommend Morvelo Bicycle Apparel

2.9

Based on 34 reviews


Shipping & Delivery
Delivery Methods	Postal Service

Phone:

01273600940

Email:

domestique@morvelo.com

Location:

37A Gloucester Road
Brighton
BN1 4AQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products but flawed shopping experience - tried to buy twice buy the "reset your password" feature of the online ship just doesn't work. 4 Days later I get an email from Morvelo with a new password, and by then I'd lost the urge to buy.”

Helpful Report

Posted 9 years ago

“Your designs visually are excellent. I tend to keep my favourite things 'good' and wear them infrequently. I have a beautiful s/s zipped top I purchased from you. I 'keep it good', only hand wash it and never overload the pockets on the back. Rather disappointingly, the fabric has started to tear at one of the bartacks on the pocket....and worse still, the zip now totally malfunctions - as I pull the zip up, it simply opens up again behind the zip pull, leaving me with a closed collar, but bare belly ! So, aesthetics excellent, but construction poor. Sorry.”

Helpful Report

Posted 9 years ago

“Sent 3 emails about stock never did get a reply :( great gear though.”

Helpful Report

Posted 9 years ago

“Two holes appeared on the rear panel where the pockets attach on my long sleeve jersey. Replacement failed the same way, both within 1 ride. Money refunded without quibble but a shame as I now have no confidence to buy Morvelo gear.”

Helpful Report

Posted 9 years ago

“Oli and Dave, The jersey and shorts were great but they didn't fit. I phoned but couldn't get to speak to anyone for advice as to what size I needed. Then I sent e mails to 2 different addresses but got no reply. I wanted to get it sorted before a trip to the alps about 2 weeks after the purchase. In the end I gave up and sent the goods back for a refund. So my experience was a huge disapointment. Not at all what I was hoping for. I only hope your lack of customer service was due to you planning another City Cross! There's hoping. Cheers, John Elwell.”

Helpful Report

Posted 9 years ago

“Can't fault the designs - very stand out but the bib shorts lose elasticity around the leg grips over time to leave you with a baggy look and feel - not very desirable. Brands such as Rapha and Castelli offer much better fits at around the same price.”

Helpful Report

Posted 9 years ago

“I ordered a long sleeve cycling jersey; the wrong one arrived. Some time later the correct one arrived. The jersey has started to disintegrate where the back pockets are stitched onto the main body. I've only worn it twice!”

Helpful Report

Posted 9 years ago

“First experience purchasing Morvelo products. Shirt was damaged even though inspection stickers applied. Morvelo team did not feel the need to stand the cost of returning the item even though it was no fault of the cutomer. 2nd product was ok, but this experience will be considered if purchasing further items.”

Helpful Report

Posted 9 years ago

“I bought a jersey from you a couple of months ago. Fit is good and the fabric offers very good wind resistance, Zip pocket big enough for small purse and phone, Full length zip is a bonus on the mountains. So far so good. Recently attempted to buy a second jersey with matching bib shorts but the website stated that the jersey was not in stock. Contacted you to see when it would be in stock. The reply stated that the jersey was not in stock and I should try wiggle. This did not answer my question as I wanted to buy from you. Wiggle did not have the jersey I wanted.”

Helpful Report

Posted 9 years ago

“Morvelo are now simply one of the worst companies I have had the misfortune to deal with for a long time. Customer service is non existent. It’s a shame as they used to be really good. Take over buy the Hut group has been a terrible mistake. Simply decided to take them to the small claims court now to retrieve my money from them. Avoid at all cost. Plenty of other cycle wear suppliers to shop from.”

Helpful Report

Posted 2 years ago

“have been trying to return two items since the 25th of August 2021 and it has yet to be resolved by Morvelo through total incompetence of their customer support staff and what seems to be delaying tactics in honouring their return process which I feel is breaking consumer right laws. Avoid this company or you might end up in a world of pain if you need to return items.”

Helpful Report

Posted 2 years ago

“Purchased apparel on-line and it’s already 3rd week and my items are not delivered and nowhere to be found. Customer service cannot do anything at all and has no clue where my items are. Worst they are avoiding to answer my refund request. Worst on-line shopping experience ever!”

Helpful Report

Posted 2 years ago

“Ordered long sleeve thermoactive jersey, the sizing calculator on the website said I would need a XL since I wore L in Rapha and it fits well. Tried it on and it's loose at the shoulders but far too big at the waist. The cut/shape around the rear is dreadful, baggy sections of material at the side of the pockets, the pockets also look like it sits off to one side of the back. Overall totally unhappy with the purchase and will be returned for a refund and won't be purchasing anything again.”

Helpful Report

Posted 5 years ago

“Unfortunately pretty poor guys, purchase lost, contact very slow and dispatch confirmation outstanding after a week. Perhaps you guys need to get off your bikes and back on your business? Won't be coming back. Mark”

Helpful Report

Posted 9 years ago

Morvelo Bicycle Apparel is rated 2.9 based on 34 reviews