“We had a appointment with them , we went in..nobody bother to come and ask if we need help , there is a woman standing at the door like a statue ..but dont care at all..so went to ask another gentleman about our appointment, his reponse was the tailor is busy ..so my question is what is the appointment for .. so then we thought we wont stand there and wait ..as i look at the staff face ..they were like having a bad day..i came there to buy something , not wasting time..luckly went into SUITDIRECT...got something right away .service is way way better
Will suggest people only go to this shop if u known the owner ..otherwise they dont give a damn.
If i can give 0 star, i would”
“Delivered a pair of linen men's trousers and waistcoat for wedding in perfect condition with prompt free delivery via Royal Mail. Also had discount code available on their website even off sale goods...What a bargain on such high quality goods!!! Would definitely use again without hesitation and recommend to others.”
“The entire hire experience was pretty poor. Firstly, I booked an appointment to get measured for my wedding suit however the staff were serving other people who were turning up without and appointment... taking a total of 2 hours for what should have taken 30mins. No point in arranging an appointment at all. On my second visit to try on the suit, not only did it not fit, but I was also given false information about a waistcoat and cravat set I wanted to purchase. I was advised that I would be able to purchase the set when I pick up the hire suit and if the stock is low they would get it in next day. However when I picked up my suit they didn't have stock of the waistcoat, not only in the store but also their warehouse. I was therefore forced to purchase a waistcoat that was too small. This is completely unacceptable for a Wedding Hire.. the most important day of my life. I will never hire, or purchase, any product from Moss Bros again.”
