Mozimo Reviews

Name: Mozimo
Address: 15 Alvaston Business Park, Nantwich Chesire
Rating: 4.65

4.7 Rating 1,921 Reviews

91 %

of reviewers recommend Mozimo

4.7

Based on 1,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0 1270 619484

Email:

shop@mozimo.co.uk

Location:

15 Alvaston Business Park
Nantwich Chesire
CW5 6PF

Write Your review

Tell us how Mozimo made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mozimo 5 star review on 4th October 2022

Amal

Mozimo 5 star review on 23rd January 2022

Hazel

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would be more useful to receive this survey after I receive the item, 5 days on and I am witing for delivery.”

Helpful Report

Posted 11 years ago

“Received my flip flops today from Mozimo which only took 3-5 days, very happy.”

Helpful Report

Posted 11 years ago

“The service was good but the shoes didn't fit so I have returned them and am waiting for a refund.”

Helpful Report

Posted 11 years ago

“I think it would be better to ask for a review AFTER I've received the goods!”

Helpful Report

Posted 11 years ago

“I wasnt too happy with the results of my order as I am sure, I ordered for an "open toe" stockings but what arrived is the closed toe one. You must correct your website at one. I spoke to your lady that I wanted to return it as its still sealed anyways, but she said it cannot be returned, so I am very unhappy with that.”

Helpful Report

Posted 12 years ago

“Packaging is poor. Tears easily when opened - is this to discourage people from returning goods if they have to go to the trouble of finding new packaging? Does not compare well with another well known online shoe supplier who provide free delivery and returns and very solid, easily opened packaging.”

Helpful Report

Posted 12 years ago

Thanks for your feeback, we take all customer comments on board and strive to improve our service as much as possible. Our parcels are sent out tightly packed to avoid shoes being moved around within and lids coming off the boxes in transit. The bags we use are similar to most online retailers and we secure them with our branded tape. If you ever needed to return a parcel we are more than happy for them to be packaged however you wish :)

Posted 11 years ago

Mozimo is rated 4.7 based on 1,921 reviews