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mtrading.com Reviews

3.2 Rating 337 Reviews
A
Happiness Grade
A

Customer Service - Good

94.29%
Industry Average
I rearly message customer service since it's usually more work for not much help. But seeing the deposit bonus conditions I just had to double check cause I don't want to get anything wrong and only find out after the fact. I'm sure they're being asked this question a lot thought, so maybe that's why they responded quickly. Anyway, I did make a deposit and everything was as they said
posted 1 month ago - Koh Kam Lor
I like how it’s developed in mtrading platform. Actually, they had one recent update that I can’t say, changed everything, but made the service better. Things thrat worked, for example, crypto payment that I personally used, weren’t touched. But, I shouted for improvement or new feature integration. And they did it. I won’t say it affected me much, I was fine trading before. Still, why nott.
posted 2 months ago - Junaid Raihaan
I am not talking about customer service, which is amazing, by the way… you can quickly reach an agent through a chat tool.
posted 5 months ago - Anada J.
I recently had a question about MTrading services and decided to ask broker's support. My question was about ability to switch between accounts directly on MT4 platform. I received explanation from support service about how it works. I can't say that this is a convenient process, but I'm glad that broker provides necessary tools for this. And of course, I'm glad that I received it from support
posted 6 months ago - Cagak Hutapea
This platform is the epitome of poor service and lack of professionalism. They seem more interested in stealing your hard-earned money than they are in actually assisting you. I regret not researching them more beforehand. I lost twenty-five thousand dollars in one month. Thankfully, TREBLESLTD*COM helped me get my money back after I complained to them last week.
posted 6 months ago - Anonymous
Honestly, MTrading has been one helluva ride Here’s what I think: - Spreads: Competitive 👍 - Customer service: Top-notch✨ - Features: Solid 🦾 But... man, their platform could be more versatile. They provide just a single trading platform, which is the MT4, and although that is a good platform, I do not think it is enough.
posted 10 months ago - Scotty
I had several questions about how security of my personal data is ensured. I received a response from support service that calmed me. It's safe place.
posted 11 months ago - Lafayette
They provided top-notch customer service and were extremely patient in answering all my questions.
posted 11 months ago - James Lowley