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Naturaw Reviews

4.8 Rating 2,701 Reviews
97 %
of reviewers recommend Naturaw
4.8
Based on 2,701 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
This is one of the best buisnesses i use on a regular basis. My dog loves the products and I love the packaging, the usability of the website, the ease of comunication and the general ethos of the company. And of course the fact that they're based in Yorkshire
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Posted 1 year ago
I love Naturaw's ethos on high welfare meat, sustainable packaging and natural, high quality ingredients. It's also great that's there's no root veg as my girl gets itchy with carrots etc.
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Posted 1 year ago
The food is great and my dog loves it. I feel the packaging has space for improvement, and there should be a clear disclaimer to remove a sheet of paper from the food before serving (I didn't notice it for the first couple of servings, fortunately no ill effects but still...)
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Posted 1 year ago
I love Naturaw both for the plastic free packaging and the variety of proteins that I can feed my dog! It’s great that they don’t have any vegetables as he is quite sensitive to them. Delivery is also really quick! Thanks a lot!
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Posted 1 year ago
Good quality products, plenty of choice. Delivery is next day and reliable. Packageing is all ecofriendly.
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Posted 1 year ago
Dog very happy. My cockapoo has been eating this for a while now and loves all the flavours. I am very happy with the food, the packaging and I believe it's good value for money.
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Posted 1 year ago
Quick delivery and super packaging that kept it frozen. My dog loves all the range of raw food you do. Will definitely be ordering some more!
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Posted 1 year ago
Bertie loves meal times with naturaw! Amazing quality food, carefully balanced for his health. His mummy loves the eco-friendly packaging! It is a win-win for us! We find the subscription works really well too - no need to panic when the freezer is running low as a top up is on it's way!
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Posted 1 year ago
Lester turns 3 (human years!) this month. He has enjoyed Naturaw raw food for at least 2 years. Not keen on the forage range but loves the mixed meat/fish range. The new turkey/haddock mix went down very well.
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Posted 1 year ago
My fussy Cockapoo loves the surf & turf, senior and Tripe variety. Very quick service - I collect from Thorpe Arch & sometimes order & collect on same day!
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Posted 1 year ago
Amazing food, great delivery service. My dog has never been happier and healthier!
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Posted 1 year ago
My whippet loves the forage range!
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Posted 1 year ago
Fantastic service and fantastic product!!! Tess absolutely loves the beef and organic chicken.
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Posted 1 year ago
The food is great quality and my dog thrives on it. I switched from another raw food supplier, because I felt uncomfortable about the amount of polystyrene it was packed in. Naturaw's eco-friendly packaging - all recyclable, returnable or compostable is exactly as described. The customer service team are amazing, giving good advice and replying to queries and problems promptly and helpfully. Highly recommend this company.
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Posted 1 year ago
Quick delivery and great product. It is literally the only food our super fussy Papillion will eat. Love the eco packaging and ethical sourcing. My only wish is that you could order less at once as he has such a tiny tummy!
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Posted 1 year ago
Was sceptical initially, I have 2 small dogs, one being diabetic. Order 6 packs initially, Diabetic dog, took to it instantly, other fuss pot wasn’t too keen at first. Have introduced food very slowly due to diabetes, and it seems to be going well
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Posted 1 year ago
Our dog Murphy loves naturaw and so do we.
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Posted 1 year ago
Good quality and easy to order. Efficient delivery too.
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Posted 1 year ago
First of all I love the product I ordered which was a Forage Trial Box. The ingredients, in my opinion, are wonderful compared to all other raw food - I've never seen this combination and I love it. Ordering was easy, delivery quick and my girl loved the one meal she's tried so far (we've been using up the remnants of another brand we were using) and I can't wait to give her some other flavours to try. The only disappointment is that there's never enough stock. I've just gone to order again and it's out of stock which is very frustrating. I wouldn't hesitate to recommend though.
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Posted 1 year ago
Not only great quality raw food, treats that out dogs love, and compostable packaging, the staff in the office are just so helpful. Seamless way to feed our Whippets.
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Posted 1 year ago
Naturaw is rated 4.8 based on 2,701 reviews